I need help, how do I remove my kids from an old family account and allow them to accept...

Hello Chelsea!

Thank you for posting in Microsoft Community.

To remove your kids from the old family account, you will need to sign into the old account and remove them from the family group. Since you have mentioned that the organizer Microsoft account has an old, deactivated email address, you may still be able to access the Microsoft account. just by entering the same password and the email address of the account.

Here are the steps to do so:

1. Sign into the old account at account.microsoft.com/family.

2. Select the child you want to remove from the family group.

3. Select "Remove from family group" and confirm the action.



Once you have removed your kids from the old family account, you can then send them an invite to join your new family group. Here are the steps to do so:



1. Sign into your new account at account.microsoft.com/family.

2. Select "Add a family member."

3. Enter your child's email address and select "Send invite."

4. Your child will receive an email invitation to join your family group. They will need to accept the invitation to join.



I hope this helps! Let me know if you have any further questions.

Sincerely,



Microsoft Community Moderator

Good day!



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Have you tried removing him from the parental account first?

Sign in on the parental account. Go to settings > Family (do this from the dashboard, not the guide)

Kid account should show up there. Select it and remove from family.

You'll either be able to try adding them right away or will just need to set the primary account as the parent.

Thanks. However the visitors are kids (for the moment 8 year olds), so this would need to be an age restricted account.

Would I need to create this as a family account, and then pay for it as I needed to do for my child's account?

Also, I would like to understand why all other games are accepting the Xbox One X functinality of temporary visitor accounts, but Minecraft does not. Is there a bug in Minecraft Xbox One disc version?

The problem is my brother was removed from my family months ago.

He was removed and deleted from my Xbox one because my parental settings prevented him from playing x360 games and content.

Problem #2 is that Microsoft allows other adults to break up a family

Problem #3 Microsoft does not give control to the parents of the kids so basically this system allows "kidnapping"

I can't log into my brothers profile because his profile is not on my console nor can I add him because I don't have his password or the text password which is good for security.

Microsoft needs to pair kids with one to two parents and not allow parents to be removed from a family. That's an oversight.

As of now I'm stuck and my kids are stuck until he comes back into town.

PS please fix the forums as I couldn't reply for hours (8+)