I need help because whenever I try to log in, it automatically signs into my old email,...

Discus and support I need help because whenever I try to log in, it automatically signs into my old email,... in XBoX Accessibility to solve the problem; I need help because whenever I try to log in, it automatically signs into my old email, which was hacked, and I don't know how to change it.... Discussion in 'XBoX Accessibility' started by Cedrik Merkle, Mar 4, 2025.

  1. I need help because whenever I try to log in, it automatically signs into my old email,...


    I need help because whenever I try to log in, it automatically signs into my old email, which was hacked, and I don't know how to change it.

    :)
     
    Cedrik Merkle, Mar 4, 2025
    #1
  2. Alvaro A- Win User

    I need help because whenever I try to log in, it automatically signs into my old email, which was hacked, and I don't know how to change it.

    Hi Cedrik,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues signing in to your new account. To make sure that I can provide accurate information, please let me know the game, website or app where you are trying to login. If there's any error message that you can share, that would help.

    Regards,

    Alvaro
  3. MaxZinn Win User

    My Account Was Hacked, And I Haven't Been Able To Recover

    They must have added that email to the account and deleted my original email because whenever I attempt to sign into my old account with my original email, I get the notice that an account with that email does not exist.
  4. domino effectt Win User

    how do I change my parents account as the current one no longer exists?

    i have the same exact problem......I am now 22 years old, don't even remember having a parents account on here as well as on, and the email is no longer in use so I can't retrieve the lost password.....Whenever I try to accept the terms of use through your
    website, it automatically logs me out and nothing happens.
  5. Pawelko230 Win User

    I have 2 accounts linked with 1 email and i want to unlink one of them.

    I think i have the same problem and when i try to sign in (in lunar client) with my email and password it shows me that i am logged in to the new createted account (i didn't create it) and i can't log in to my old account. Can you please help me?
  6. David Duckie Win User

    Account Issue.

    Thanks for the response!
    I found out that the microsoft account might got deleted. Is there any way that i can change my minecraft's account email? I have no access to microsoft email. Whenever i tried to log into my minecraft account, it kept telling me that the email doesn't exist. So because of that i created account with the same exact email like the old one.
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I need help because whenever I try to log in, it automatically signs into my old email,...

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