I need help accessing my account

Discus and support I need help accessing my account in XBoX Accessibility to solve the problem; I am trying to log into my old Microsoft account that I have linked with my old phone number and can't access that. I try to reset my password but it... Discussion in 'XBoX Accessibility' started by Mason M Henry, Jan 25, 2025.

  1. I need help accessing my account


    I am trying to log into my old Microsoft account that I have linked with my old phone number and can't access that. I try to reset my password but it only sends a code to my old number and I have no other way of accessing it besides that I sent the recover account email in and I was told I don't have sufficient information to get into it.

    :)
     
    Mason M Henry, Jan 25, 2025
    #1
  2. Jr. Etwon Win User

    Need help accessing account.

  3. matthewiag Win User

    Need help accessing account.

  4. onyxishere Win User

    Desperately need help accessing my account

    Sorry to hear it. Unfortunately, once a birth date has been set on the account you cannot remove or change it. The account must age naturally. Contact phone support and tell them you want the auto renewal turned off. If they cannot do it for you then
    have one of your parents hop on the phone for you.
  5. Remor453 Win User

    I need help to access my games

    I’ve tried resetting my MAC address, unplugging my router, moving it closer, disconnecting and reconnecting to my wifi. That I can think off the top of my head right now
  6. The_Last_DJ Win User

    I need help to access my games

    Hello Remor453! I'm Kris and I'd be happy to help you with your question.

    Sorry to hear you are having issues. What have you tried so far so we don't ask you to repeat it?
Thema:

I need help accessing my account

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