I need corrupted cloud save removed by Xbox support

Discus and support I need corrupted cloud save removed by Xbox support in XBoX Games and Apps to solve the problem; Empire of Sin cloud save is corrupted. Game was saving and power went off. The cloud data is corrupted, and I can't synch with it or it breaks the... Discussion in 'XBoX Games and Apps' started by SweldonMS, Dec 10, 2022.

  1. SweldonMS
    SweldonMS Guest

    I need corrupted cloud save removed by Xbox support


    Empire of Sin cloud save is corrupted. Game was saving and power went off. The cloud data is corrupted, and I can't synch with it or it breaks the game. It gives me an error on the load screen and I cannot load any saved games whatsoever, and it freezes on the load screen so that all I can do is back out of the screen. I have done ALL the things I can to resolve, including resetting my entire console, clearing caches, uninstalling and reinstalling, all multiple times. The ONLY thing that works is to do all of that, reinstall Empire of Sin, then take my Xbox offline, restart and play Empire of Sin completely offline. As soon as I launch the game and it synchs with the cloud data, the entire error process starts again. I need ALL Empire of Sin cloud data linked to my account deleted, so that I can once again play the game with cloud saves, and so that I don't have to play offline. This is particularly important as there will eventually be updates, etc. for the game that will require launching the game while online. Deleting the current, corrupted cloud data for the game is the solution. The corrupted data needs to be removed so that I can start cloud saves from scratch, without that corrupted data synching to my console. This error ONLY happens for Empire of Sin. Other games still synch with cloud data, and the saves work.

    :)
     
    SweldonMS, Dec 10, 2022
    #1
  2. Georges C. Win User

    I need corrupted cloud save removed by Xbox support

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello SweldonMS, the saving of game progress is done automatically by the Microsoft system, not even support can delete or manage the "save" of your account for you.

    You mention that you already completely reinstalled the console system and the game, however you tried to delete the saved game data directly from the console through the Xbox Menu option when you highlight the game?
  3. DrifterX22 Win User

    My nba 2k20 file was corrupted

    If it is corrupted on the local machine you can try removing that save and syncing to the cloud. However if the cloud save is also corrupted there is nothing that can be done.
  4. Misses Quinzel Win User

    Cloud storage for Xbox One.

    Are you able to start a new game at all instead of loading up your current save that seems to be corrupted? The only way to delete a cloud save is by clicking through the steps I provided above. If it's located on your Cloud Save Storage on your 360, you
    will need to remove it from there as well.
  5. Misses Quinzel Win User

    Cannot access the STORE on XBOX ONE

    Hey, SlickFoal526892! All game saves are saved on the Cloud. As long as they are not corrupt (really, really rare) then factory resetting will not remove these. They should be safe. :)
  6. elctrofiveshots Win User

    Xbox one "There is a problem with your saved games" Error Code: 0x80831002

    If you have your games saved to the cloud then your cloud saves may be corrupted if you have your games saved to a hard-drive then either your drive is broken and or corrupted. If its the hard drive I would recommend that you contact Microsoft support on
    the issue.
Thema:

I need corrupted cloud save removed by Xbox support

Loading...
  1. I need corrupted cloud save removed by Xbox support - Similar Threads - need corrupted cloud

  2. Why is my xbox doing this i need to find a solution please help

    in XboX Insiders
    Why is my xbox doing this i need to find a solution please help: I would like to post a picture of the issue but i cant so ill put it in the comments submitted by /u/Round_Adagio8815 [link] [comments]
  3. XboxGaming weird need help thanks

    in XboX Insiders
    XboxGaming weird need help thanks: Couple of months ago I received a document on Xbox, kind’ve like a contract, had a % to something with a list of people/programmers. I was not totally sure what it was and if I selected the right...
  4. X.E.T Needs a serious revamp....

    in XboX Insiders
    X.E.T Needs a serious revamp....: How is that someone gets banned for calling out a cheater but the cheater doesn't get banned... So backwards and it's not even like I said anything out of line "Cringey Godmode Invisible...
  5. Xbox series x console shell 3d stl files needed

    in XboX Insiders
    Xbox series x console shell 3d stl files needed: HI THERE...HERE'S THE ISSUE I NEED the Xbox series x console shell 3d stl files ...I have access to a resin printer and uv/glow in the dark resin but i do not have access to a high resolution 3d...
  6. Error update E101 ( I need help))

    in XboX Insiders
    Error update E101 ( I need help)): My Xbox is stuck on version 26100.8530.amd64fre.xb_fit_2606ge.260513-2200. And the OSU release is 10.0.26100.8064 (xb_flt_2605ge.260429-2200). Will there be an osu! update available? Xbox via USB...
  7. Need Insider Program Unenrolled!!!

    in XboX Insiders
    Need Insider Program Unenrolled!!!: My x box one is stuck on the offline update download for the osu1 update it doesn't download at all... Saying if properly enrolled in a insider program I. The console here is the serial number for...
  8. I need help with corruption on ps4 bedrock minecraft

    in XBoX Games and Apps
    I need help with corruption on ps4 bedrock minecraft: I am playing on PS4 Bedrock Minecraft, my world was corrupted because my dad's girlfriend's son unplugged it while i was playing, I don't have any backups, the name method didn't work, how do I...
  9. My persona 5 royal keeps saying its corrupted. Desperate support needed.

    in XBoX Games and Apps
    My persona 5 royal keeps saying its corrupted. Desperate support needed.: To save data, I transferred Persona 5 Royal to my external storage. Then, when it came time to play it. PC Game Pass told me it was corrupted. If I verify and repair it, it might delete all my...
  10. It appears a file has corrupted my Xbox One. Need Help!

    in XBoX on Consoles
    It appears a file has corrupted my Xbox One. Need Help!: it appears a file has corrupted my Xbox One. I first realized after I wasn’t getting a picture. I booted up in safe mode, so I know the hdmi was good. I eventually had to do a factory reset and...