I need actual human assistants inorder to recover my microsoft account.

I really can't do anything. It seems like the only way I was able to recover my account is by microsoft sending me a link through the email. Whenever I use to recovery form the automation system just simply declines it. I tried to use the tool provided to me, but my situation just seems to be completely vacant from the help options. If my account was truely close due to an inactivity, then wouldn't that leave my email's domain to be available? I've tried to sign up using the same email I've been trying to recover, but all it said was that "the domain was already in use". Isn't my situation literally just hopeless then? If possible can microsoft terminate and delete that account so I can use my email to sign up again? Even if that were to happen what would happen to the thing that were associated to that account? I had in the past purchased a product from Mojang, that being the game Minecraft. If my unreachable microsoft account were to be deleted, would that also mean that my game account would also be deleted? Honestly, this situation is just the worst of the worst. I now have high doubts in my mind that I would be able to get my account back. The money that I've spent seem to just simply had been a waste.

Hello Normal Name,

Thank your getting back with the thread and we appreciate for your prompt response.

If the account was close due to inactivity, the email account would not appear as available also. You can check back Microsoft Terms and Agreement. See the details below. And also, if the Microsoft account has been deleted, all the services that were tied up to it will also be removed.





You may also check this link below:

• Check if your Microsoft account is closed - Microsoft Support
  

We understand how much time and effort you have invested in your account and if the account was completely deleted due to inactivity, then we cannot do anything about it since we do not have manual access to it and is completely managed by the automated server.

Thank you for your understanding and we appreciate for bringing this to us.

Regards,



Xbox Forum Moderator

Microsoft Community

Hello ,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

We understand how much time and effort you have invested for your Microsoft account and recovering the account is quite frustrating due to a meticulous process. Let us see how we can help.

Before we go any further, we would like to set your proper expectations that Microsoft accounts are fully managed and handled by an automated server and we don't have manual access to it because Microsoft really takes our security and privacy very seriously. This means also that here in community forum, we do not have the ability to send password reset links or provide other ways to access or change account details. What we can do is to help you provide information on how to reset password. We will provide you the link where you can also have the option to contact our live support channel.

• Click on the help tool to log in – Make sure you select the correct option from this list and follow the instructions exactly. This has helped many account holders reset the password and recover their account. We hope this helps you too! It is also possible to contact live support through this tool.
  

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,

Tomm_A

Xbox Forum Moderator

Microsoft Community

So, I think I've found the root of my problem. An email from the microsoft account team had notified me back in 2021 that my security info was removed. Specifically my email was removed from the security info. At this point I am not sure what to do. I tried to create a new account with that same email but it said that the domain was already in use. I do not have a phone number linked to that account either. The only connection to the account that I have is the full access to the email. Please tell me that there is a chance for me to recover this account. I do not know the password to it, I do not know any previous password to it according to the automated system, and I do not know what to do. Please, I pray that microsoft has a solution to this. The account that I'm trying to recover is very important to me, and I've previously invested money in it prior to a migration. Please help.

Hello Normal Name,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

We understand how much time and effort you have invested for your Microsoft account and recovering the account is quite frustrating due to a meticulous process. Let us see how we can help.

Before we go any further, we would like to set your proper expectations that Microsoft accounts are fully managed and handled by an automated server and we don't have manual access to it because Microsoft really takes our security and privacy very seriously. This means also that here in community forum, we do not have the ability to send password reset links or provide other ways to access or change account details. What we can do is to help you provide information on how to reset password. We will provide you the link where you can also have the option to contact our live support channel.

• Click on the help tool to log in – Make sure you select the correct option from this list and follow the instructions exactly. This has helped many account holders reset the password and recover their account. We hope this helps you too! It is also possible to contact live support through this tool.
  

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello,

Thank you for getting back with the thread and we appreciate for your prompt response.

It appears that it was way back two years ago that there were changes with the account like removing the security information which was an important information that we can use in situation like this. Let me confirm when the last time was you were able to sign in your Microsoft account because there is a required period of time that you need to sign in the account to keep it active? If it was two years ago, then possibly it was closed by the server due to inactivity. You may check the Microsoft Services Agreement under Using the Services and Support ii. Account Use.

We can try to sign in your account on Microsoft account page to see if it was not close due to inactivity. If you get an error like 'This account does not exists' then possibly it is close due to inactivity. If you can sign in the account and you forgot the password, then we need to recover your account through the account recovery process.

We recommend that you try filling out the account recovery form again. You can do this up to twice a day. Do this if you find more information or remember something else about your account that will help. You will be asked to provide account information such as date of birth, services you have taken advantage of with Microsoft, recent emails you have sent to your recipients, and also the subject of the email, etc.



Make sure to use an alternate email to which you have access to account recovery in order to receive feedback from Microsoft's automated system on the status of the account recovery. You can access the form through this link: https://account.live.com/acsr

You may also use the help tool to log in. Make sure you select the correct option from this list and follow the instructions exactly. This has helped many account holders recover their account. We hope this helps you too! It is also possible to contact live support through this tool.

Thank you for your understanding.

Regards,



Xbox Forum Moderator

Microsoft Community