I need a time and date of a redeemed xbox live code.

DevotedShelf441 · May 12, 2018

Hello,

I need a time and date of a redeemed xbox live code, where do i contact somebody from Xbox or Microsoft who can help me with this?

:)

DevotedShelf441 · May 12, 2018

Problem with xbox live gold prepaid code

Hello,

I'm not sure in which category to put this post but i hope someone at Xbox Support could help me with an xbox live gold code problem.

Now my request is hopefully not a big deal but goes as follows: On the 11th of may 2018 i bought an xbox live code for 12 months on a third party website that was already used. I contacted the seller on the website who asked me for a date and time when the
code (key) was used. (I have copied the reply of the seller below.) This i'm pretty sure is to make sure that i have not redeemed the code and now try to get another one for free.

''Hi the code has been redeemed.''

''You should contact Xbox support to ask when the key was used (date + time) and provide us with a screenshot of the conversation.''

This is the Xbox Live code:

39PXG-TKY7C-V6FQX-6FTKT-RQJFZ
The only thing i am asking for is a date and time stamp of when the code was redeemed, i hope somebody can help me with this so that i'm able to get a new code. If so, that would be very much appreciated!

Regards,

GiastMIKE · May 12, 2018

My code had already been redeemed

Hello,

Today I've tried to redeem a Xbox live gold 12 months code that I bought. When I redeemed it, it appeared written that the code had already been redeemed by someone else. I just wanted to know, (from Microsoft staff), the date and the time in which this
code had been redeemed. Thanks for your help

Smwutches · May 12, 2018

You would need to contact support directly but there is no guarantee they will give you that info. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would need to contact support directly but there is no guarantee they will give you that info. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Hollywood Nav

adding a code will just extend the xbox live. I do mine yearly, I used 3 yearly codes in one go so I do not have to worry about live until 2017

If you pay monthly you probably want to cancel the monthly payments first, make sure Microsoft know to stop taking money off you monthly and just redeem your Xbox Live Codes for 3 months or 12 months etc. through the Xbox Live service.

Each time you redeem a code no matter if Xbox Live has or not expired, all it do is extend your current subscription from its end date to the new date (example live expiring 3 dec 2014, year code entered to extend, new date of expiry 3 dec 2015)

Miss Bijoux

Hey ziad aldo -

As the Xbox Live message you got advised, the code provided needed to be redeemed by a certain date. Unfortunately, we are unable to replace expired codes.

Sincere apologies for any frustration this may cause.

choppyseize

If the code is region locked then it can't be redeemed in your region and will need to be returned or exchanged for one that does. There is no way to get the date and time the code was activated unless you redeemed it yourself and can see it in your purchase
history.

brandontyler

I actually remembered another older 12 month XBOX Live subscription that I tried to enter as well. It says, "

Converting your code

Redeeming your Prepaid Xbox Live Gold 12 Month code will automatically convert to 4 months of Xbox Game Pass Ultimate and will be added to your current Xbox Game Pass Ultimate account. By redeeming this code, you agree to this conversion. All conversions
are final; ratio subject to change. See xbox.com/gamepass If you choose not to redeem at this time, you can keep your code and redeem it prior to its expiration date, if any.

So, notice it says you can keep your code and redeem it prior to its expiration date.

But what I want to do is redeem it after my Game Pass ultimate expires. Assuming I will not want to pay for it after Sept 2020. Do I have to just hold on to all my codes and hope they don't expire?

I need a time and date of a redeemed xbox live code.