I need a technician to call [mod remoed] Thanks

Hello, Karen. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

IMPORTANT: Refrain from sharing personal information, including email addresses, phone numbers, etc.

As community users like you, we are not able to enter, check information, or call you back, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I would like to ask: what happened to your Microsoft Store, did you uninstall it or how the store got removed from your system?
Additionally, could I know what version of Windows your PC runs, 11 or 10?

Apart from that, may I know what potential solutions have you tried to reinstall the Microsoft Store?

Regards,

Arturo.

really thank you for your return. How should I do to have a call back from a technician?
thanks again

Excellent, I know that people complain about the Support staff when they don't fix their issues, so it's always great to see someone giving props where it's due.

Hi Mayhem16, my name is Daniel and I would be happy to help.

Let's say that I cannot provide you with another contact number, however, in the following link that I am going to send you from Support, you can request a call or, if applicable, speak in a live chat with a Support agent.

Support: https://support.xbox.com/contact-us/

There you just have to enter the link, then select the contact us button, enter the problem you are presenting, follow the steps on the screen and then the option to request a call or speak to a person will appear.

I hope you understand, I wish you good luck.

Best regards,
Daniel.

yes you are right, ISP is taking ownership, Technician came out and did what the first technician should have done. He actually tested the lines, removed a pointless outdated splitter (15 years old) test signal and verified intermittent errors both inside
and at the TAP, by him confirming these errors he scheduled a "LINE TECHNICIAN" to come adjust the lines. Received a $20 credit on my bill for the issue. He also called the line technician in front of me on speaker phone and the Technician confirmed the NODE
this error is on he has been trying to find it for 2 weeks which is exactly how long i told my technician how long this problem has persisted.

So long story short I can take back the new router i dont need, also will have the lines adjusted within 72 hrs. If this doesn't clear it up in 72 hrs i will report back.

Thanks for talking to me Shad0wmanUK, its been a pleasure.