I need a refund on the game pass that was debited today.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello J, unfortunately it is not possible to purchase a Game Pass or Live Gold subscription with your account balance, to renew or purchase a Game Pass you will need a credit card, debit card (some regions) or a Paypal account.

Hello Hackz, My name is David. I am an independent advisor, happy to help you today.

I was checking and it seems that for Xbox Game Pass trial codes, it is mandatory to have a credit/debit card or PayPal associated with the account to allow you to redeem it.

However, there are some alternatives you could consider:

Xbox Gift Cards: You can purchase an Xbox Gift Card and use it to get Xbox Game Pass.
Debit Cards: Some debit cards may also be accepted.
Online payment services: Some online payment services, such as PayPal, may be an option.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards.

I got a debit order on my account called > DL*MICROSOFT PANAMA 00PA and the stopped my card. Upon receiving a new bank card, I changed my payment option for myself (1 x PC gaming pass) and 2 x Ultimate game pass for both my kids on Xbox. A few days later I see 2 new debit orders for DL*MICROSOFT PANAMA 00PA with random amount that do not match the subscription amounts. I have checked ALL payment history and subscriptions for myself and entire family and there is nothing except Office 365, PC game pass and Xbox ultimate game pass. Only company with my new card details is Microsoft.

I did not and do not want to sign up for any business gaming Entertainment learning. I was trying to pay my Microsoft License account and do want you to refund my money back so that i can pay my annual license.

I think that your Microsoft payment system is so confusing that I paid the wrong thing and/or you debited my account as soon as I put in my new bank card details. PLEASE REFUND MY MONEY AND CANCEL ALL LEARNING COURSES WHICH I DONT WANT. The following appeared on my bank statement as recurring debit. Please cancel this debit

10/2023 19/10/2023 Recurring Card Purchase: Dl*Microsoft Panamá (Card 6380) -1 503.74

Please refund my South African Bank Account at Capitec Savings Account # **********

Mr GR CLARKE

Hi! How do i manage a refund when they dont show up in my purchase history? Yesterday it was Game pass and today xbox live. That was my last money and need them back a.s.p.

I live in Sweden

I understand, you can request a refund at the following link, taking into account that you can only make a refund before 14 days have passed since the day was debited. If you have less than 14 days, then you can request it.

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

Let me know if it works for you.