I need a refund on a Xbox series s I never got

Hi, my name is Annanda, thank you for your question and for reaching out.

Here in the community, we do not issue refunds, okay? This is dealt directly with Support. If you bought from another seller, you need to contact them.

https://support.xbox.com/contact-us/

The problem choice you choose on the Support link might not give you access to Request a Call or Live Chat, and in this case, try selecting other problems ( even if does not match the issue you are facing ) because what is important here is for you to contact Support. So do this until the contact options appear, okay?

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

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Best Regards, Annanda.

We play on our Xbox series S. Does Minecraft need gold for me to log in to it? That was never an issue before I got Ultimate game pass

I had this same exact problem. I finally got through and explained it to support and they refunded the purchase. It is a shame black isle went silent online and appear this will never be patched. Also used series S

Hi

This game is not available for the Xbox One S. It's only available for latest Series S or Series X consoles. You'll need to request a refund.

Once redeemed it can't be refunded

What console does he have and what game

If it's a xbox og s/x and the game is series only then no you cant

Now if ita Hogwarts legacy andnyou got deluxe then he got the correct version he just needs to wait till the xbox one version comes out in april

Series.consoles are just xbox series

Xbox one games are domt have s or x requirement they are just xbox one