I need a refund for game

For purchasing issues contact xbox support: (800) 469-9269 if you're in the US/Canada or
http://support.xbox.com/contact-us

Hi Trident02, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

The limit is to prevent system abuse, but if you are positive you didn't asked for other refunds, the best course of action is to contact support.

You can try asking for a refund again via this form:

https://support.xbox.com/forms/request-a-refund

I also recommend you contact Microsoft Store Support via webchat.

Please enter this link: https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

To inquire about a refund you will need to contact Xbox customer support.

Xbox Customer Support Number: 1-800-469-9269

http://support.xbox.com/en-US/contact-us

Contact official support for refunds. https://support.xbox.com/en-US/contact-us

Hi there,

There are no refunds on digital purchases as per the ToS, however if you reach out to MS Billing directly they may be able to assist with your unique case.