i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still...

Discus and support i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still... in XBoX Sales and Promo to solve the problem; and I tried to ask for an update on the refund but i would get the same response, and the 14 day policy for the refund is on the 17th. i don't know... Discussion in 'XBoX Sales and Promo' started by Ordinarygamer, Sep 19, 2019.

  1. i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still...


    and I tried to ask for an update on the refund but i would get the same response, and the 14 day policy for the refund is on the 17th. i don't know what to do.

    :)
     
    Ordinarygamer, Sep 19, 2019
    #1
  2. AngelObullets Win User

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still haven't got an email.

    https://support.xbox.com/en-US/contact-us Press billing & accounts >> when virtual assistant appears, press see other options >> Under payment issues press Payment
    & billing. On step 3 press show contact options step 4 Press Chat with xbox support.
  3. Ordinarygamer Win User

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still haven't got an email.

    well it seems that there is a problem because I waited more than 72 hours and no response and i just checked my gmail and there's no new email from microsoft. so how do i contact a customer service agent on xbox support
    because i don't think problem will be resolved by waiting.
  4. AngelObullets Win User

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still haven't got an email.

    Hi there OrdinaryGamer

    I'd say check all the emails including the junk inbox, And when you made the refund request they should have emailed you saying they got the request with a case number ect. So if there is any problems you can always quote that to a customer service agent
    on xbox support. Normally it is rather quick to say accepted or not.
  5. XBF Javier R Win User

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still haven't got an email.

    Hello Ordinarygamer,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns a refund that you have not received.

    Our suggestion here, for any billing or subscription issues, please
    contact customer supportfor further assistance. Our team is capable of further reviewing/investigating cases such as these.

    Try this and then let us know the results.

    Best wishes!
  6. Zach vXd Win User

    Xbox Chat Not Working

    Hey Mister Waka I checked your link and it showed that I had a communication suspension on 10/21/15 but it said it was temporary and I still can't talk on 11/9 (today)
Thema:

i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still...

Loading...
  1. i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still... - Similar Threads - made refund request

  2. My child made 5 purchases on X-Box without my consent. I need a refund

    in XBoX Accessibility
    My child made 5 purchases on X-Box without my consent. I need a refund: My child my 6 purchases on the X-box live game today without my consent. I need to get refund. 2f1cf2b6-21de-4ed1-b69f-c2b60a93455d
  3. Can I cancel a refund that I made?

    in XBoX on Windows
    Can I cancel a refund that I made?: I refunded a in game item that I didn’t want but realized I did want to keep it now idk what to do. 9e7bde80-5bda-4192-a899-107dc000db00
  4. I made the refund but i didn't get the money

    in XBoX Games and Apps
    I made the refund but i didn't get the money: Show i was not satisfied with my game so I mayday Found but I didn't get the money I am so angry 218939b3-c668-4d0d-90dd-ca6382cac049
  5. I made a request for a refund back in 2021, it was accepted but I never received my cash back.

    in XBoX Games and Apps
    I made a request for a refund back in 2021, it was accepted but I never received my cash back.: I made a refund back in 2021 on the 21st of December. It was for Divinity Original Sin 2 and when I made the request it was accepted. I never thought much of it past that, but now since I've...
  6. Can I refund a preoder that I made on September 2024 and got billed today for it?

    in XBoX Games and Apps
    Can I refund a preoder that I made on September 2024 and got billed today for it?: Hello. I’m asking because on September 2024 I made the preoder for the monster hunter wilds premium deluxe edition. I thought I could buy it to play it but I can’t due to mayor expense I made this...
  7. I made an accidental purchase and was denied the refund, should I dispute the charge from...

    in XBoX Games and Apps
    I made an accidental purchase and was denied the refund, should I dispute the charge from...: Accidentally bought $44.99 worth of madden points. I was denied the refund, but i need the money back so should i dispute the charge with my bank? d52742e9-4ca4-4f01-8197-e533dfd2f770
  8. Why when I submitted a refund request it said a have made to many request this year when I...

    in XBoX Games and Apps
    Why when I submitted a refund request it said a have made to many request this year when I...: So when I check the refund requests it says declined why I have never refunded a game and also I read over people’s requests it says that they got an email about there refund but I did not This...
  9. I did a request for a refund and I git the confirmation that ma refund was made. But I...

    in XBoX Games and Apps
    I did a request for a refund and I git the confirmation that ma refund was made. But I...: It was call of duty modern wafare 2 86828cd8-aa7f-429e-a293-8c7fb19c6485
  10. Why was my digital refund denied if I made the request before the 14 days?

    in XBoX Games and Apps
    Why was my digital refund denied if I made the request before the 14 days?: Hello, I made the unconscious mistake of purchasing the wrong version of the 2K23 digital release. I play on the Xbox S but had made the purchase for the Xbox One. Whoops! I loved the game so...