i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still...

Discus and support i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still... in XBoX Sales and Promo to solve the problem; and I tried to ask for an update on the refund but i would get the same response, and the 14 day policy for the refund is on the 17th. i don't know... Discussion in 'XBoX Sales and Promo' started by Ordinarygamer, Sep 19, 2019.

  1. Ordinarygamer
    Ordinarygamer Guest

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still...


    and I tried to ask for an update on the refund but i would get the same response, and the 14 day policy for the refund is on the 17th. i don't know what to do.

    :)
     
    Ordinarygamer, Sep 19, 2019
    #1
  2. AngelObullets Win User

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still haven't got an email.

    https://support.xbox.com/en-US/contact-us Press billing & accounts >> when virtual assistant appears, press see other options >> Under payment issues press Payment
    & billing. On step 3 press show contact options step 4 Press Chat with xbox support.
  3. Ordinarygamer Win User

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still haven't got an email.

    well it seems that there is a problem because I waited more than 72 hours and no response and i just checked my gmail and there's no new email from microsoft. so how do i contact a customer service agent on xbox support
    because i don't think problem will be resolved by waiting.
  4. AngelObullets Win User

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still haven't got an email.

    Hi there OrdinaryGamer

    I'd say check all the emails including the junk inbox, And when you made the refund request they should have emailed you saying they got the request with a case number ect. So if there is any problems you can always quote that to a customer service agent
    on xbox support. Normally it is rather quick to say accepted or not.
  5. XBF Javier R Win User

    i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still haven't got an email.

    Hello Ordinarygamer,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns a refund that you have not received.

    Our suggestion here, for any billing or subscription issues, please
    contact customer supportfor further assistance. Our team is capable of further reviewing/investigating cases such as these.

    Try this and then let us know the results.

    Best wishes!
  6. Zach vXd Win User

    Xbox Chat Not Working

    Hey Mister Waka I checked your link and it showed that I had a communication suspension on 10/21/15 but it said it was temporary and I still can't talk on 11/9 (today)
Thema:

i made a refund request on 9/11/2019 10:21 PM and i bought the item on the 3rd, but i still...

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