I made a mistake

Discus and support I made a mistake in XBoX Rewards & Social to solve the problem; So I redeemed a 3 months of Xbox game pass on accident thinking that it was Xbox live. After I redeemed it I contacted Microsoft support. Since I... Discussion in 'XBoX Rewards & Social' started by SlayingScarab12, May 23, 2018.

  1. SlayingScarab12
    SlayingScarab12 Guest

    I made a mistake


    So I redeemed a 3 months of Xbox game pass on accident thinking that it was Xbox live. After I redeemed it I contacted Microsoft support. Since I redeemed it they said they can cancel it but couldn't refund it and told me to keep it as extra proof. I also
    never used my 14 day free trial for proof that i haven't used it before. So If you can cancel my subscription and grant my the 3 month Xbox live subscription i would be very glad. You can also check my download history as extra proof that I didn't use it
    and i refuse to use it. Please fix this problem for me.

    Sincerely Nour~

    :)
     
    SlayingScarab12, May 23, 2018
    #1
  2. stringaGamer
    stringaGamer Guest
    I made a mistake

    i bought a battle map pack for minecraft its the halloween one but i ment to buy the mash up pack!I made a mistake :(
     
    stringaGamer, May 23, 2018
    #2
  3. KindGryphon
    KindGryphon Guest
    i made a mistake

    The only ones who handle suspensions/bans are the enforcement team. The only way to contact them is by filing for a case review. However since you already admitted to sending a message that was against the rules it would honestly be pointless to do as the
    case review will more than likely get upheld.
     
    KindGryphon, May 23, 2018
    #3
  4. SlayingScarab12
    SlayingScarab12 Guest

    I made a mistake

    Order Confirmation:

    b3fd1cbf-6161-4802-a802-19f3cb773b27

    Code:

    [Personal Information Removed]
     
    SlayingScarab12, May 23, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello SlayingScarab12,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. SlayingScarab12 Win User

    I made a mistake

    Order Confirmation:

    b3fd1cbf-6161-4802-a802-19f3cb773b27

    Code:

    [Personal Information Removed]
  7. Smwutches Win User

    I made a mistake

    You can try contacting support to see if they can refund the original purchase so you can purchase the correct one. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. KindGryphon Win User

    i made a mistake

    The only ones who handle suspensions/bans are the enforcement team. The only way to contact them is by filing for a case review. However since you already admitted to sending a message that was against the rules it would honestly be pointless to do as the
    case review will more than likely get upheld.
  9. XBLRewards8 Win User

    I made a mistake

    Hello SlayingScarab12,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  10. Gerardo CG Win User

    Mistake made

    Hi there Neulgi, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    I recommend that you respond to the email you received regarding the refund request as it is the only way to contact the refund team again. If the refund request has already been approved or if you don't receive a response in time, then you should wait for the refund to be processed and subsequently repurchase the refunded game if you wish, since there would be no other way.

    Please note that in this public community forum, we are just players like you trying to assist and guide other players. This means we don't have access to other accounts or access to refund information of other users.

    I appreciate you understanding and if you have further questions please let me know.

    Kind regards,
    Gerardo.
Thema:

I made a mistake

Loading...

  1. I made a mistake - Similar Threads - made mistake

  2. I would have made it way higher in price

    in XboX Insiders
    I would have made it way higher in price: You see here's the thing I would actually be charging more but how I would have gone about it would have been smarter. I still would have eventually brought it up to $30 and honestly I would have...

  3. does xbox hear the requests made in xbox insiders requests?

    in XboX Insiders
    does xbox hear the requests made in xbox insiders requests?: i requested some things in the 1th agust request session like add various pcs launchers on xbox pc app add steam and epic and battle net store on xbox pc app and revive killer instinct and hear...

  4. Is there any reason why when my friend game shared me I made his account my home Xbox it...

    in XBoX Games and Apps
    Is there any reason why when my friend game shared me I made his account my home Xbox it...: I just wanna know why would my friend game cheer me and I made this account my home Xbox I’m still not getting his games on my console fdc1fe0a-9dc6-415d-97da-203e13e5caa2

  5. So my ex got me banned 'cause I had he made me do bad stuff and can you please unban me?...

    in XBoX Accessibility
    So my ex got me banned 'cause I had he made me do bad stuff and can you please unban me?...: He made me moan in a message and I didn't know it was that bad and I got banned for a year for it. It was my ex, he reported me for it and I'm really sorry. 83602dc8-c2d1-4ad3-a748-5e6275b68f47

  6. I made this account a couple years ago and I forgot the email but I have the username but...

    in XBoX Games and Apps
    I made this account a couple years ago and I forgot the email but I have the username but...: I want to make a stand for please donate and it needs the email for it and every time I put the email or password I think it is it tells me it's incorrect d7ebb75b-5e77-4043-aa7a-0c272872c42d

  7. After my xbox account got hacked and the hacker changed the Gmail to it i accidentally made...

    in XBoX Accessibility
    After my xbox account got hacked and the hacker changed the Gmail to it i accidentally made...: So my Gmail got hacked and they managed to hack my Microsoft and Xbox account. i got my Microsoft account back but the Xbox account had the Gmail changed to it. and then while i was trying to fix...

  8. how do i make a password to get into my xbox account i just made

    in XBoX Accessibility
    how do i make a password to get into my xbox account i just made: HOW DO I MAKE A password to get into my xbox account i just mad put the linkes in were i need to go and one more thing if long in to my accont on the xbox that has game pass but if i make acount...

  9. My child made 5 purchases on X-Box without my consent. I need a refund

    in XBoX Accessibility
    My child made 5 purchases on X-Box without my consent. I need a refund: My child my 6 purchases on the X-box live game today without my consent. I need to get refund. 2f1cf2b6-21de-4ed1-b69f-c2b60a93455d

  10. Can i pay the difference from basic to ultimate game pass i made a mistake

    in XBoX Games and Apps
    Can i pay the difference from basic to ultimate game pass i made a mistake: I accidentally signed up for the 10.99/mo game pass, not the ultimate. Is there a way to upgrade by paying the difference or do i just have to wait a month or buy ultimate...