I made a Minecraft purchase and I need desperate help.

Discus and support I made a Minecraft purchase and I need desperate help. in XBoX on Windows to solve the problem; So I just bought a Digital Purchase of Minecraft from my Local BestBuy and it was an Xbox One Card. In the back it said "If you have a Microsoft or... Discussion in 'XBoX on Windows' started by Patricia.O, Oct 7, 2019.

  1. Patricia.O
    Patricia.O Guest

    I made a Minecraft purchase and I need desperate help.


    So I just bought a Digital Purchase of Minecraft from my Local BestBuy and it was an Xbox One Card. In the back it said "If you have a Microsoft or Xbox account, go to this website" and I assumed that it would work on windows 10 edition. But when I entered
    the code in it said I needed to 'connect a device to install' it and I didn't know what that "device" was. I checked on the system requirements to see if I am able to install it. I have the requirements but it wouldn't install until I looked even further in
    the Microsoft store. It was Xbox One edition for Minecraft. I was so mad, I tried to refund it but my order to refund it isn't there. I don't know what to do at this point. I really need help. I don't know if I need an exchange or just let the game rest there.

    :)
     
    Patricia.O, Oct 7, 2019
    #1
  2. SatanicoDrCadillac Win User

    I made a Minecraft purchase and I need desperate help.

  3. Smwutches Win User

    I made a Minecraft purchase and I need desperate help.

    Unfortunately since the card has been redeemed there's nothing that can be done. Since it was bought from Best Buy, they would be the ones to refund it, but since the code has been redeemed they would no longer be able to issue a refund.
  4. KindGryphon Win User

    I Need Help. Desperately!

    You cant unless your laptop has an hdmi input connection. Most laptops only have an hdmi output connection.

    Only high end gaming laptops such as Alienware laptops tend to have that.
  5. Jonny306 Win User

    I need help with minecraft purchase

    Hello Ashton

    My name is Jonny and I will be assisting you today!

    First, thank you so much for contacting us regarding your inquiry/ concern.

    Games are GEO locked. You cant buy games from different regions which is why games are regionally locked and will pose an issue. In addition, your location should only be changed if you are moving as there is a waiting period of 3 months before you can change it back.

    *reference link below*

    https://support.xbox.com/en-CA/help/account-pro...

    In addition, there isnt a currency conversion option either so changing regions is strictly for those who are moving and not to get around regional restrictions.

    I do apologize.
  6. Ashton Rughoobear Win User

    I need help with minecraft purchase

    Could I use a gif card to buy MINECRAFT? And if I bought the gif card on my account could I use it on my account?
Thema:

I made a Minecraft purchase and I need desperate help.

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