I lost the plastic that protects the Xbox Wireless Adapter for Windows is it okay?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

That's totally fine. As long as you will place the Xbox Wireless Adapter in a secure space. If possible on a drawer.

it will be fine, just don't let it get covered in grime.

Hiya!

Paul from the Xbox Forums Team here to assist, it would seem you're experiencing an issue with the Xbox one wireless adapter. I believe I have some information for you that can help. Here are a few articles about the Xbox one wireless adapter that should
help you troubleshoot the device. I hoped the information I provided was helpful, please let us know how it goes.

1.Compatibility for the Xbox Wireless Adapter for Windows

2.Set up the Xbox Wireless Adapter for Windows

3.Troubleshoot the Xbox Wireless Adapter for Windows

Happy Gaming!

Paul Xbox Forums Team!

Thanks for your answer, would like it to wireless but I can handle it

Does all xbox one controller have an usb C port to be connected or some are wireless only ? (Sorry about all these questions but never had an xbox one controller between my hand)

And I found 2 link on microsoft website about wireless connexion here they are, but in french (i'm on phone can't find them in English) but here's the translation of interesting parts :

https://support.xbox.com/fr-BE/xbox-on-windows/accessories/xbox-wireless-adapter-for-windows-compatibility

"The wireless adaptator for windows 10 has been made to be used on windows 10 only. The old wireless adaptator xbox for windows works on device running windows 10, windows 8.1 and windows 7. "

That's where I heard about the "old adaptator"

And I just found this link :

https://support.xbox.com/fr-FR/xbox-on-windows/accessories/xbox-one-wireless-controller-differences-on-windows-operating-systems

This is line 1, 2 and 3 of the table :

"Fonctionality : usb wired connexion : works on windows 10 and windows 7/8.1

Fonctionality : connexion via wireless usb adaptator for windows : works on windows 10 and windows 7/8.1

Fonctionality : connexion via wireless usb adaptator for windows 10 : works on windows 10, doesn't work on windows 7."

So seems like there is 2 wireless adaptator and one of them seems to work on windows 7 but they don't precise if it's for xbow one or 360...sigh now you understand why i'm so lost, 3 versions of the controller, 2 different adaptator, many software update...I
know the best is to switch to W10 but I never had a single problem on w7 and would like to keep it as long as possible.

Thanks again !

It's called Xbox Wireless Adaptor

Xbox Wireless Adapter for Windows 10 | Xbox