I lost my old account.

AdoptedGibbon49 · Nov 4, 2017

Hello!

I need your help, I am Russian, but speak English something.

I am register account tag: "Modifixator"

It was very long... and I don't remember my E-Mail and Password, can you say me my mail?

If no, how can I return my account?

Because Tag: "Modifixator" , its only my NickName, its my life,

I think you can help me.

Your best user, Modifixator. ^^

:)

Miss Bijoux · Nov 4, 2017

I think ive lost my old account

Hey there!

It sounds like you may not be logging in using the correct email address. Make sure that you have the correct spelling and domain (Hotmail.com vs outlook.com, for example) and try again. If you are still having issues, you'll want to hit up our

phone support for further assistance. We deal with public facing information and are unable to help with billing/account related issues.

Good luck!

ALPHADOG662006 · Nov 4, 2017

I think ive lost my old account

i used to have an account that i had ALL my info on. My gamer score was great and i had bought pleanty of stuff on my xbox. How ever when i log in all my info is gone, my name is different, and i have no idea hot to get it back if i can at all

Daft Badger · Nov 4, 2017

You can follow the steps
here but without either your email & password it may be difficult.

No one on the forums has access to that info.

Kolby Hathaway

I lost the password to my old account and have no way of getting my old account back as I lost my password and can’t get it back.

Daft Badger

You can follow the steps
here but without either your email & password it may be difficult.

No one on the forums has access to that info.

Megalith1337

It's an old account and i lost my Eamil and password for it.

popcan nine2

not sure if it will help but that was on my old account so all new accounts get messed up I was already on the ambassador on my old account before I lost it

SmartLace1968

Hello this is Virginia O.

I understand that you want to recover an account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link to unlock an account: https://support.microsoft.com/en-us/account-bil...

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

I lost my old account.