I lost my Microsoft account, and can't find a way to recover it.

Hello this is Virginia O.

I understand that you want to recover a locked account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link to unlock your account: https://support.microsoft.com/en-us/account-bil...

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

You can recover your old account in several ways.

recover password

lost account solution

Hey there Guilherme,

Thank you for reaching out to us on the forums, in regards to a lost account you would need to follow the steps to recovering your account. I understand the frustration of not being able to fully recover the account due to some missing information but it
is necessary to enter as much correct information as possible for better chances in recovering the account.

The final step in recovering the account is going through the Account recovery form so you would need to fill this in correctly in order to recover the account.

Take a look at the following support links for more information on recovering a lost account.

• Find your Microsoft account email address
• Recover and reset your lost Microsoft account password

I hope this helps.

Hey there. Jesus!

So yeah, that could be a big issue.

Most times it's way easier to get your account recovered if you lost your password or gamertag, but the email is another thing entirely.

If you can't recover the account following the steps here
Find your Microsoft account email address , more than likely you will have to create a new account entirely.

Give the steps there a shot and let us know how that worked out.

Thanks!

Yeah, it's lost forever as far as I can tell. I have asked xbox personnel if they can recover my list game but no one has responded, so I would say that they can't even recover lost saves. I'm not wasting anymore time on Starfield, I want to try to find a way to get my $100 back.