i lost my email and password for my old xbox account and i only know the gamertag .

Hi Ox3clean, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but as per Xbox Support "To access your Xbox account and other Microsoft services, you need to know the email address and password you used to set up your Microsoft account. Xbox Support can’t provide this information, even if you know your Gamertag."

But I got you here the link where you can check other methods in locating the Microsoft email address that you may have used.

Here you go: https://support.xbox.com/en-US/help/account-pro...

Hi there,

there is no way to recover a gamertag without having the MS email, but you can 'get' the MS email by contacting Xbox Support they will ask you a few questions about the account and if answered correctly they are able to give you the MS email.

To contact Xbox Support use:
support.xbox.com/contact-us or
support.xbox.com/contact-us for the phone number

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Regarding the second question, it is not possible to unactivate an account to be able to use that old gamertag on a different account. to do so you will need to change the gamertag twice. On the old account, from your old gamertag to a new one, and on your
current account, from your current (XxTictozoxX) gamertag to the old gamertag.

See this how to change a gamertag:
support.xbox.com/.../change-xbox-live-gamertag

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Keep in mind that each gamertag change will cost 800msp and those points will need to be on the account that is doing the change.

I have a similar issue myself. I have contacted support 5 times and provided gamertag, parent gamertag, email, parent email, console id, console serial number, ip address plus the old password for the account

Still, they were not able to recover the parent account so I can accept the damn rules.

My account is lost

I can't access the account page on my xbox because I am not connected to xbox live. I do not know the password to my old email account. I don't know how I am going to change my gamertag to the account I want without being able to access the account page.

Hi I have recently lost access to my gamertag on minecraft due to changing my password for my emails is there a way of recovering that account ?