I lost all my cosmetics on fortnite after changing my xbox name and epic wont help.

Discus and support I lost all my cosmetics on fortnite after changing my xbox name and epic wont help. in XBoX Games and Apps to solve the problem; Like i said above after changing my gamertag all my skins disappeared and after contacting epic games support they said the found the account but were... Discussion in 'XBoX Games and Apps' started by Taden Smith, Jan 26, 2025.

  1. Taden Smith
    Taden Smith Guest

    I lost all my cosmetics on fortnite after changing my xbox name and epic wont help.


    Like i said above after changing my gamertag all my skins disappeared and after contacting epic games support they said the found the account but were unable to help me due to security policies. I even have some old purchase history for stuff that's on the account but they still wouldn't help or give me any clear answers.

    :)
     
    Taden Smith, Jan 26, 2025
    #1
  2. The_Last_DJ Win User

    I lost all my cosmetics on fortnite after changing my xbox name and epic wont help.

    Hello Taden S! I'm Kris and I'd be happy to help you with your question.

    Sorry to hear this has happened. As the cosmetics are on Fortnite, Epic are the ones that would have to help.
  3. XBF Brad A Win User

    Change FortNite Name

  4. SaiK2004 Win User

    Xbox gamertag and Fortnite display name

    Hi there

    On fortnite the name can be set as the epic account names. I would suggest checking your epic account name and seeing about changing it to match there.
    I thought that whatever your xbox GT is, that's what you have to have as your Fortnite display name. My GT was "CrazyGamer1213" and my display name was also that. However my epic name is "AKAsyk." I obviously made my GT when I was younger so it's a bit cringe.
    So when I changed my GT to "KARMA," I expected the in-game display name to change- it didn't. Also when I click my home button it says my new GT right, but doesn't in fornite...
  5. SmartLace1968 Win User

    I changed my xbox gamertag why is it still showing my old gamertag in fortnite?

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with your display name on Fortnite.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    To set your expectations properly, your in-game display name may be different depending on the console platform you're playing on.

    Fortnite displays your Epic Games username in most cases, not your Xbox gamertag. Even though you’ve updated your gamertag, if it’s not syncing with Fortnite, the display name issue is likely linked to your Epic Games account rather than Xbox.

    Please verify Epic games account changes by logging into the Epic games account settings and double-check that the username change was successful.

    If your updated Epic Games username is displayed there, it confirms the change is registered on their end.

    And it can take up to a few days for changes to Epic Games usernames to propagate across all servers.

    Thank you for your cooperation.
  6. WPAK Win User

    bonjour j ai perdu tout mes skin objets ect sur fortnite comment faire pour les récupéré

    Web translation:

    hello i lost all my skin objects ect on fortnite how to get them back

    hello i lost all my skin objects ect on fortnite how to recover

    Response:

    Hi there,

    please double check if you unlinked the epic account, if you have done so you'll need to relink it again.

    See this link for a similar situation:
    https://www.epicgames.com/fortnite/forums/bug-reports/battle-royale-aa/258560-3-4-0-lost-all-skins-and-all-progress
    For any further support regarding to fortnite skins etc. it's best to post that issue on the fortnite forums via that same link,
    since skins etc is linked to the epic account and not the Xbox Live Account itself.
Thema:

I lost all my cosmetics on fortnite after changing my xbox name and epic wont help.

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