I lost access to my Outlook account and it was hacked.

Discus and support I lost access to my Outlook account and it was hacked. in XBoX Accessibility to solve the problem; Hello, My Outlook account was recently hacked and I received an email from Microsoft saying the security info was deleted. I no longer have access to... Discussion in 'XBoX Accessibility' started by Salah Ismail1, Apr 14, 2025.

  1. I lost access to my Outlook account and it was hacked.


    Hello,

    My Outlook account was recently hacked and I received an email from Microsoft saying the security info was deleted. I no longer have access to the account. The account was linked to my Xbox profile and Minecraft. I remember the full email, but I think I know the name, and I can provide my Xbox Gamertag, and the gmail its connected to showing all the xbxo content if needed.

    I already tried using the recovery form but I don’t think I have enough info to pass the verification. I need help from Microsoft Support to recover my account. Please tell me what steps I can take to verify ownership and recover access.

    Thank you!

    :)
     
    Salah Ismail1, Apr 14, 2025
    #1
  2. Mario.H.P. Win User

    I lost access to my Outlook account and it was hacked.

    Hello, Salah! My name is Mario and I welcome you to the Microsoft Xbox Community!

    I can understand your concern and please don't worry I am here to help you.

    The main tool that Microsoft offers to recover the account is to send the account recovery request.

    In the following link you can follow the step by step process to recover your account: https://account.live.com/acsr

    From there you can use a new email address to recover your account and have the Microsoft team contact you.

    In the following link you can see some steps and tips to gather all the necessary information to fill out this application:

    https://support.microsoft.com/en-us...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

    Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.
  3. David Wirsching Win User

    My Minecraft account has been stolen

    Hello Frederick R, My name is David. I am an independent advisor, happy to help you today.

    I'm sorry to hear that your Outlook account has been stolen and that you have lost access to your Minecraft account. Here are some steps you can follow to try to recover your Minecraft account:

    Try to recover your Outlook account Although you mention that you don't care about email, it is important to try to recover your Outlook account since it is linked to your Minecraft account. Follow Outlook account recovery procedures, such as resetting your password or using the account recovery option. If you can recover your Outlook account, you can also recover access to your Minecraft account.

    Best regards.
  4. ArabMC Win User

    Need help with a Minecraft account that had been migrated to my outlook email that got hacked.

    Of course I remember the email, problem is, the person who hacked it transferred the Minecraft account to their email, then deleted MY outlook account.
  5. pirostheo game Win User

    Transferer un compte xbox sur un autre compte microsoft -[Translation - Transfer an xbox account to another microsoft account]

    Ok tank you just one last question. If i delete the alias of my main account (dad email). my dad can access to outlook? (sorry for my English)
    No, if your father's email is a Microsoft one (@live, @outlook, @hotmail) then removing it will delete his account and he wipl have no access to his emails or OneDrive.

    We can just move the Xbox account to a another email and let my dad email access to outlook?
  6. MIKO HUANG Win User

    Migrated my Mojang account to a Microsoft account, but the Microsoft account already had a Mojang account associated with it and I can no longer access it.

    A couple years back I wanted to migrate my Mojang account to a Microsoft account. When I did I tied a gmail account an outlook account, but the outlook account already was used for a Mojang account. As a result, I can no longer access the account associated with the outlook address, instead it logs me into the account that was originally associated with the gmail. I looked on NameMC and found that the account still has a profile and I can see the right skin that I had on. This seems to suggest I could still log into the account, but when I try to login with the outlook on Minecraft,net and Mojang.com it directs me to my gmail Minecraft account or says that the account doesn't exist respectively. If there is any possibility that I could regain access to the original outlook Minecraft and Mojang accounts associated with the outlook account and unmerge the gmail and outlook I would like to know.
    I need to know to
Thema:

I lost access to my Outlook account and it was hacked.

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