I live in Japan and it still has not released

Sorry to hear you're having trouble. Best to check and make sure that your console is set for Japan and not a different region as that could prevent you from playing when you are allowed to

My region is set to Japan. Apparently it's a problem with the currency used. Since I used USD the store didn't recognize my region as Japan. I will take this as a learning experience and pay in Yen next time.

Thank you for contacting Microsoft Support, I am Shannon P. How can I help you today?

7:32 am

Shannon P

Hello there! How are you doing today?

7:32 am

Me

good

7:32 am

Shannon P

That's great! How may I help you today?

7:33 am

Me

Well, Destiny 2 has a rolling release at midnight, Sept 6th yet I still can't play it.

7:33 am

Me

I live in Japan.

7:33 am

Me

On the store, the game is listed as releasing Sept 20th...

7:34 am

Shannon P

The game releasing on Sept 20th is not accurate information.

7:35 am

Me

ok

7:35 am

Shannon P

However the game will be released at midnight on the 6th in each region. Let me check on this for you in Japan. While I do tell me how was your weekend? Have you played any great games recently?

7:36 am

Me

I play Rocket League... though on the xbox it hates my ping and crashes the game back to the home screen... so I've had to go to the PC.

7:37 am

Shannon P

Awesome! I hear that is a great game. I am currently playing the Witcher and Destiny they are both amazing games. I just recently beat Resident Evil 7 and Gears of War 4. What is your favorite game type you enjoy playing the most?

7:37 am

Shannon P

I play a lot of World of Warcraft on pc!

7:37 am

Me

I used to play A LOT of WoW... then they messed with my Pally's skilltree. Still miss it sometimes.

7:38 am

Shannon P

I know how you feel about the pally skill tree for sure they messed with my warrior as well.

7:39 am

Shannon P

Let me ask did you purchase Destiny 2 with your currency there in Japan or did you purchase it with US currency?

7:40 am

Me

I purchased it with US currency.

7:41 am

Shannon P

Ok so since you purchased the game with US currency you are going to have to wait until it would be midnight here in the US. In Japan you would of already had it but since you used the US currency you will need to wait does that make sense?

7:42 am

Me

Yes. That sucks. Oh well, as long as it unlocks today. I'll be up and playing well into the US early mornings... lol

7:43 am

Me

So it will unlock at 1pm?

7:44 am

Shannon P

Yes I believe this is correct.

7:45 am

Shannon P

I will be too I play late at night here as well!

7:45 am

Me

Okay. Sounds good. Wish I had used yen.

7:45 am

Shannon P

I am very sorry but that is the reason you don't have access yet.

7:46 am

Sorry to hear you're having trouble. Best to check and make sure that your console is set for Japan and not a different region as that could prevent you from playing when you are allowed to

It's way past midnight in Japan; it's currently 7:15 am. D2 has not released yet. My Xbox region is set to Japan; I'm in Japan. This "minor glitch" is still a problem.

Thanks for the enlightenment Roniee, When you say depends on what bundle, does it mean if its region US, JAPAN or ASIAN? my hint is that since mine is JAPAN region so its possible that theres still no XBOX game Pass yet for Japan when this Elite series 2 controller was released since as I researched its mid 2020 that Japan has Gamepass