I keep trying to play from my backbone but it won’t connect on iPhone

Hello Derrick,my name is Marvina, I will be happy to help you.

I understand that you are having problems playing from your backbone on your iPhone. Here are some steps you can try to fix the problem:

Check that your iPhone is connected to your backbone. Make sure your iPhone is connected to the same Wi-Fi or Ethernet network as your Xbox console.
Restart your iPhone and your Xbox console. This can fix any temporary issues with the devices.

Update your iPhone and Xbox console. Software updates may include bug fixes that may resolve the issue you are experiencing.

Restore your iPhone's network settings. This can fix connectivity issues.
To reset your iPhone's network settings, go to Settings > General > Reset > Reset Network Settings.

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

did you ever find a solution to this problem I have the same problem now my xboxone won’t connect to anything not my iPhone or my uverse internet

Hi Mario *.

My name is Mauro and am glad to assist you.

The consumption is minimal, the backbone will use a very short amount of change of your IPHONE.

Thanks,
Mauricio

Hello Steve Seburn,

We appreciate for your patience.

We suggest you try to check if your Backbone controller is compatible with your iPhone 11 and Xbox Series X. You can also try to update your controller’s firmware and check if there are any updates available for your iPhone 11.

Please check these helpful articles for more information. Backbone One for iOS | Xbox.





If the issue persists, you can contact Backbone support for further assistance.

Sincerely,



Moderator

Microsoft Community

You misunderstood, lol. I was trying to see if I could cloud play using the backbone controller without using the backbone app on an Andriod.