i keep getting the message "We cannot send a text message to this number.".

Discus and support i keep getting the message "We cannot send a text message to this number.". in XBoX Accessibility to solve the problem; I have crossed my minecraft account from mojang to microsoft some time ago and i wanted to revisit minecraft once again, i had my email and password... Discussion in 'XBoX Accessibility' started by Borivoje Petković Petak, Mar 5, 2023.

  1. i keep getting the message "We cannot send a text message to this number.".


    I have crossed my minecraft account from mojang to microsoft some time ago and i wanted to revisit minecraft once again, i had my email and password written down, yet it would not let me log in, it locked my account, so i changed my password and tried to unlock it by entering my phone number in there, it said that it cannot send me the text message, i tried multiple numbers but not a single one worked, so i removed my email from the account and entered a second one and tried the same procedure, nothing, i tried 3 different browsers, nothing so please get me my account back.

    :)
     
    Borivoje Petković Petak, Mar 5, 2023
    #1
  2. Jhonkito Win User

    We cannot send a text message to this number.

    Hi Tinus , my name is Jhon, and will be a pleasure help you

    The problem that you present is something strange, maybe, it is my assumption that the account was blocked for trying to send that code to multiple phone numbers, currently what I can recommend you to recover the account of your son, is to fill out the recovery form through the following link:

    https://account.live.com/acsr

    Be careful with the information you are requested and I strongly hope that you can recover your account.

    Best regards. Jhon
  3. tp500 Win User

    Messages

    it says

    "We cannot send a text message to this number."
  4. Geri M. Win User

    We cannot send an SMS message to this number

    Hi Sotir Geambazu,

    Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today other than this account issue.

    We understand that you are having problem verifying your account using security contact information number to your accounts.

    Let's work on this together and see if this will work from your end.

    Go to https://account.microsoft.com on a mobile network and sign in. Make sure Wi-Fi is turned off.



    Troubleshooting steps:

    • Try different phone number(s) capable of receiving SMS text
    • Try a different browser/device
    • Try a phone number from different region/country if possible
    • Try clearing browser cache.

    We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



    We will be glad to follow up and help you.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  5. Geri M. Win User

    We cannot send an SMS message to this number

  6. RonnieHendsbee Win User

    Xbox1 messaging.

    When I am signed in, I can see messages that people send me. But I cannot respond to them, even people on my friend list. When I try it tells me to go to the xbox support website where it asks for a phone number to send a text message to.
Thema:

i keep getting the message "We cannot send a text message to this number.".

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