i keep getting redirected to support page when trying to change account settings for xbox

Hello, regarding your issue I will need you to try following the steps on this link Manage Xbox online safety and privacy settings | Xbox Support.

Try also to change browsers if you keep getting redirected to the support page.

well what if i cant access my xbox settings it only says error child trying to access settings and redirects me to a page on how an parent can change the settings even when my account is an adult account?...

If you are a child account, you won't be granted access to the link since it requires an adult account to change them for you!

I tried that, but every time I try to visit account.xbox.com, it automatically takes me to a page about changing your child's Xbox privacy (https://support.microsoft.com/en-us...ge-childs-xbox-privacy-online-safety-settings)
and so I can't sign in. It even happens when I go to Xbox.com and click on "my account"--I get redirected to the same page. I have no idea why this keeps happening. Also, I can't click on "sign in" on the Xbox website.

Thanks for your help Phil, but my main issue at the moment isn't that i can't access multiplayer in Minecraft, it's that I can't log into my box account on Xbox. If I was able to then I'd change the multiplayer setting. When i click on sign in on Xbox.com, i get immediately redirected to the support page instead pf the log in page but the support page doesn't load in, it just get stuck on the loading screen.