I keep getting "[player name] is online" notifications from people I already blocked or ...

I have this issue where I have blocked a person who was originally on my friends list, and yet I still keep getting "[player name] is online" notifications from them on my Xbox One as though that person was still in my friends list. It's getting really annoying
because in the past, I have removed people from my friends list and optionally put them on my block list without getting any further "[player name] is online" notifications from them! In addition, I don't even have this problem on websites like Instagram,
YouTube, etc., so why only here on Xbox now? That blocked person is not in my favorites, he's not in my friends list either, but he IS in my list of blocked people, and yet I still keep getting "[player name] is online" notifications from him. Like I said,
it's really annoying me.

I won't name any gamertags in question here [gamertags removed for privacy reasons]. Still, I would like some help to have this problem fixed once and for all.

:)

 

Stop receiving notifications from non-friends

Not long ago I started clearing out my friends list of people I no longer game with or don't know in real life.

Unfortunately, thanks to the Xbox One's system of following people rather than simply doing the whole friend request thing, I\m still getting "is online" notifications from people I've removed.

I've even tried blocking those I've removed but I still get the "is online" notification.

Obviously I still want to get notifications from those I've kept.

So is there any way of permanently stopping notifications from those I've removed?

I know there's the whole favourites thing, but that's far too long winded to have to go through every friend, make them a favourite and then change notifications to favourites only.

 

Stop receiving notifications from non-friends

I've followed the second suggestion, as I've power cycled a few times since first noticing these removed people still popping up.

Obviously I'll have to wait to see if this has full prevented the "is online" notifications from those people.

One side note, there is one person who I'm sure I removed before I got my Xbox One, but post X1 launch, who I still get online notifications about.

And as I said above, I was getting those notifications from people I've actually blocked since removing.

The blocking was an attempt to prevent those notifications.

Another thing, I'm still seeing certain blocked people appear in my followers list.

This is what I find the most annoying about the X1 friends system.

Why couldn't have been kept the same as the Xbox360 and simply have friend requests?

At least back then you could remove someone and you wouldn't see them come online once removed.

 

Hi McLarenP1,

Thanks for your post. If players you have blocked are still appearing, try unblocking the user and then re-applying the block onto the player, afterward perform a

Hard Reset. This should allow the console to refresh and hopefully recognize and apply the block so you no longer see them.

I hope this helps, thanks again!

 

Tried that, nothing works. I still get notifications from him when that should have already stopped.

 

Hey there McLaren,

Thanks for reaching out. I'm sorry to hear about the issue with receiving notification from blocked users.

I recommend trying to
remove and re-adding your profile on the Xbox console to help re-align data to the servers.

Try this and let us know the results.