I keep getting Pick a different way to pay

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Could you please provide more information on the issue? What are you trying to buy? On which platform?

Hello what are your trying to pay for? What is your method of payment?

Hi SonicPlays2321, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Unable to complete a purchase"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and payment updates" > Confirm.

Select Chat with support agent > Confirm > Start Chat.

I hope this helps.

Hello SonicPlays2321,

Thank you.

Hello SonicPlays2321,

It's not a call, it's a webchat, but you can ask your Parent to do it for you.

I apologize, but here in the forums, we are users just like you, we don't have access to your account or the payment system, only support can help.