i keep getting error code 0x87e00005 no matter what internet i switch to is there any way...

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

DeadlyRayyan Xbox Ambassador posted a solution to a user who had a similar issue:

"I have two solutions you could try:

Solution 1: Clear your local saved games and try reinstalling the game

Remove the disc from your console.

Press the Xbox button to open the guide.

Select System > Settings > System > and then Storage.

Select Clear local saved games.

Note Selecting this option will not delete any games or progress you have saved in the Xbox Live cloud. It will only clear data you have saved locally.

Select Yes to confirm.

Once your console restarts, try installing the game again.

If this solution doesn’t work, try the next solution.

Solution 2: Take your console offline and install the game

To resolve this issue, take your console offline, cancel the download, and then power cycle the console. After you successfully install the game, go online and let the update download.

Step 1: Use your console offline

Follow these steps:

Press the Xbox button to open the guide.

Select System > Settings, and then select Network.

Select Network settings, and then select Go offline.

Step 2: Cancel the download

Press the Xbox button to open the guide, and then select My games & apps.

Select Queue.

Highlight the game you’re trying to install and press the Menu button on the controller.

Select Cancel.

Step 3: Eject the game disc and power cycle the console

Eject the game disc.

Press the Xbox button to open the guide.

Select System > Settings > Power & startup > Turn off or restart > Restart now, and then select Yes to confirm.

Note If you're unable to access the guide, or the console appears to be frozen, press and hold the Xbox button on the console for about 10 seconds until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.

Step 4: Install the game

After the console restarts, insert the disc. Follow the steps to install the game.

Note Make sure you do this before you reconnect to the Internet.

Step 5: Go online and let the game update install

Press the Xbox button to open the guide, and then select My games & apps.

Select System > Settings, and then select Network.

Select Network settings, and then select Go online."

Original post

https://answers.microsoft.com/en-us/xbox/forum/...

If you have any trouble following any steps or the issue persists let me know

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Good Day thank you for the prompt response;

• It is an xbox one
• happens on multiple games no matter what the title
• error code (0x87e00005) comes up with "we had to stop installing. if youre still connected, try installing later, when your netowrk might be faster"

i have a 100mb line. Something tells me it is not the internet.

Metal gear gets to 62% then does the same

Hi,

I'm also getting the same problem with this error code. It only affects the Fortnite game

This is the error code that I got whenever I play the Fortnite

0x87E00005
0x800701E7
0x8B050033

I already tried to perform a factory reset (Keep my games and apps).

so, i did this and received an error code, but it dissapeared as swiftly as it came, but i managed to get it, it was: 0x87e00005

The error code is 0x87E00005