I keep getting error Code: 0x800700E9

Discus and support I keep getting error Code: 0x800700E9 in XBoX Games and Apps to solve the problem; I bought the gamepass and still cant play any on the Microsoft store or app 40a8b666-6653-41ab-a243-37691cacb1ce Discussion in 'XBoX Games and Apps' started by IMYOUR MOM, Nov 7, 2021.

  1. IMYOUR MOM
    IMYOUR MOM Guest

    I keep getting error Code: 0x800700E9


    I bought the gamepass and still cant play any on the Microsoft store or app

    :)
     
    IMYOUR MOM, Nov 7, 2021
    #1
  2. SammyVS Win User

    I keep getting error Code: 0x800700E9

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    When you click install on the Microsoft Store app nothing happens?

    Clear the store cache by typing ''wsreset'' in the Windows bar and run as admin, wait for the black screen to close and open the store automatically.

    Make sure the account that purchased the subscription is logged into the app, in the upper right corner you can check this. Then try running/installing the games again.
  3. VincentPrévéraud Win User

    I keep getting error Code: 0x800700E9

    didn't work for me. still the 0x800700E9 error
  4. Francia J. Win User

    Error Code 0x800700e9?

    Hi CaptainZaroff, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    To fix this, please perform a power cycle on your console by following the steps below:

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
  5. andersonpassos Win User

    0x800700e9 Error Code

    Thank you for contacting us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good morning

    "Microsoft has released an update to fix this issue. To install the update, follow these steps:

    Select the Start button in the lower left corner of the main screen and select Settings.

    Select Update and Security > Check for Updates.

    Select View optional updates, then select update KB5004476 from the list.

    KB5004476

    Select Download and Install.

    When the update is complete, restart the device.

    You should now be able to install, update and launch games.

    Are you still in trouble?

    Try deleting the Game Services registry keys and reinstalling the Game Services app on your Windows 10 device:

    Right-click the Start button in the lower left corner of the main screen and select Windows PowerShell (Administrator).

    From the Administrator: At the Windows PowerShell screen type the following command and press Enter:

    Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

    In the same window, type the following commands and press Enter:

    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

    Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

    Restart the device.

    Right-click the Start button in the lower left corner of the main screen and select Windows PowerShell (Administrator).

    From the Administrator: At the Windows PowerShell screen type the following command and press Enter:

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    Install the application on this page and select Yes when prompted for User Account Control (CCU).

    Try installing or starting the game again."

    The problem started with this error, and there are several other errors, I advise you to try.

    microsoft original text:

    https://support.xbox.com/en-US/help/errors/erro...
  6. Rostom L Win User

    Error code: 0x800700e9

    Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here. Sorry to hear about the issue. No worries, we will do our best now to get this sorted out.

    May I know if the issue happens to your other installed games?

    Please try to verify and repair the game files.
    Open the Xbox app for Windows.
    In My Library, select the game title.
    Select the More options (…) button and choose Manage.
    Select Files and then Verify and repair.

    Please also consider trying all the suggested steps here.
    https://support.xbox.com/help/games-apps/troubl...
Thema:

I keep getting error Code: 0x800700E9

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