I keep getting emails about purchases I made on Fortnite with my Microsoft account even if...

Discus and support I keep getting emails about purchases I made on Fortnite with my Microsoft account even if... in XBoX Accessibility to solve the problem; For 3 months now, I get emails about purchases I made on Fortnite on my email, when I go to Microsoft to check transactions, nothing. Epic Games... Discussion in 'XBoX Accessibility' started by COD Max, Dec 10, 2023.

  1. COD Max
    COD Max Guest

    I keep getting emails about purchases I made on Fortnite with my Microsoft account even if...


    For 3 months now, I get emails about purchases I made on Fortnite on my email, when I go to Microsoft to check transactions, nothing. Epic Games doesn't have an account my email so whats up?

    I tried changing passwords on my Microsoft account but I don't thinks that someone is in my account.

    Its not even my credit card that is used on those purchases.

    So basicly I get emails about purchases I never made on Fortnite, its like it doesnt exist when I try to check about the transaction.

    Pls help!

    :)
     
    COD Max, Dec 10, 2023
    #1
  2. Hoskayra Win User

    I keep getting emails about purchases I made on Fortnite with my Microsoft account even if I didn't even made an Epic Games account

    Hi COD, my name is Oskayra and I would be happy to help.

    I understand a little about the problem you are presenting, for this type of problem the best solution is to contact Xbox (Microsoft) support directly since this issue has something to do with payments and billing. We cannot solve these types of problems here in the forum since we are players like you who help each other, this means that we are not Microsoft employees.

    Support: https://support.xbox.com/contact-us/

    If you have any other questions, let me know, I will be attentive to continue helping you.

    Best regards,
    Oskayra.
  3. Domdingo Win User

    Where do you find a listing of ALL purchases from Microsoft?

    You can have them send you an email. Everytime a purchase is made on my account I get an email, even if it is a free game download!
  4. Sarah Suiter Win User

    Fortnite transformer pack

    There is no transformer stuff in his locker?

    I have an email from Microsoft when I entered the code from the package he bought on Amazon into my Microsoft account. I'm not sure how this would even get uploaded to fortnite unless I link accounts or upload it into his Epic account.

    My email for Microsoft is different than his logins for epic. Not sure if that makes a difference.
  5. NicholasWaltman Win User

    Microsoft Store Purchase

    I know that. That is not my issue. I purchased ingame currency from Microsoft Store. It's not on my PC account. It is supposedly only available on my Xbox account even though it's the same Fortnite account. So I tried to access the currency on Xbox but
    couldn't get online.
  6. MorganFretwell Win User

    0x803f8007

    Thanks mate ill keep on at them then. when speaking to the EA employee he even said he was not able to see my purchase history which i believed as it kind of made sense but he was able to get other details up about my account. thanks again ill just keep
    trying.
Thema:

I keep getting emails about purchases I made on Fortnite with my Microsoft account even if...

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