I keep getting a message on minecraft saying I can't play on realms because of the privacy...

Hello,

I’m a **age removed for privacy** Minecraft Pocket Edition user from the United States and would like to purchase Minecraft Realms so I can play Minecraft multiplayer with my **age removed for privacy** brother, but am experiencing difficulties in doing so. Here is what the problem looks like on my side:

In the Minecraft PE app, I tapped on the “Start Minecraft Realms 30 Day trial” button, then agreed to the Terms and Conditions. The Microsoft system greeted me with a message saying that I “cannot play on Minecraft Realms because of how (my) account is set up.” It then provided me with a link for how to fix the issue. I tapped it, which brought me to a redirect page, and this stated that I was in a family group and could not change my security settings. Upon further inspection and a look at how to get out of a family group, I found out that the family tab said I was not in one. Additionally, after talking with my parents they have said that they have never set one up. However, the problem still persists and Microsoft keeps insisting that I cannot change my preferences because I’m still supposedly in a family group. What do I do from here so that I can purchase Minecraft Realms? I have a viable debit card, phone number and job and am not sure what to do from here.

Also, quick note: I do not have an Xbox of any kind.

grasias

Thank you for your reply. All privacy settings have been verified and are set to “Active” or “Everyone” so there should be no barrier to multi-player games and join groups.

The problem is not that I can’t join a specific Realm. It’s a general problem. Under Play, Minecraft says says “You need permission. You cannot play on Realms because of how your Xbox Live account is set up. This can be changed in your privacy & online safety
settings on Xbox Live."

It still doesn’t work, Minecraft on the switch is buggy as heck but my but I want to keep playing on my world, but every time I go to upload my world to realms it just says and error occurred. Even though I fixed everything in my privacy settings

I started the 30 days realm trial in minecraft but i keep getting this error message:

Something Went Wrong

your purchase succeeded, but we couldnt create your realm right now. We will create your realm as soon as possibe. Check back later on this device.

Its been over a day and i keep getting this message.

Will it be resolved soon? Is it normal?

Is there a way to fix it?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

You can simply sign in to https://account.xbox.com/settings and from there make sure that these settings are set to “allow” or “everyone”:

* You can see and upload community creations

* You can communicate outside of Xbox Live with voice & text

* Others can communicate with voice, text, or invites

* You can play with people outside of Xbox Live

* You can create and join clubs

* You can join multiplayer games

Make sure to hit “submit” when you made any changes.

If you're a minor you will not be able to change it, you'll need to ask your adult parent/guardian to add you as a member on their family group so they can manage it for you.