I keep getting a blank screen after start up

My Xbox starts up as normal but after the green logo screen it just goes blank and the only thing I can pull up is the turn console off menu nothing else will appear. Need some help

:)

 

Blank screen after start up

I turned on my Xbox but instead of showing me the home screen it just gave me a black screen that kept flickering with the Xbox store icon. I pressed the home button and an error message appeared with the error code 0x80070490. I looked it up but it had
nothing to do with my issue. I couldn't even do anything that it recommend since I can't go to the settings. I tried shutting it off by holding down the power button like the troubleshooting page said.W hen I turned the Xbox back on it showed the green loading
screen but then went blank again, only without the Xbox store icon. Everytime I press the home button I just get spammed with the same error message. It still shows notifications from friends at the bottom of the screen and my Gamertag when it boots up so
I know it has nothing to do with the display. I tried booting it on low resolution mode but now I just have the same problem only with fewer pixels.

If anyone knows what's going on I could really do with some help.

 

Blank screen after start up

Hey ThatOneGuyTwice,

Try the following steps:

- Power off your console

- Unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds, then plug the power cord back in.

- Press and hold the BIND button (Xbox One: located on the left side of the console, Xbox One S: located on the front below the power button) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.

- Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

- The console should power up and take you directly to the Xbox Startup Troubleshooter.

- On the Troubleshooter select "Reset" and when asked select the option to "Keep your Games and Apps".

Make sure you know your Email / Password combination of your Account before doing that.

Let us know if you have additional questions.

- lg 2Bad4You

 

Some have reported a slow boot with the black screen being displayed but they have left it there for an extra period of time and it finally came up. How long have you left it on the black screen?

If the power button on the console is functional while on the black screen. Not sure this will help but have you tried to do a hard reset on the console? Hold the power button on the console for 10 seconds or until it powers down completely. Then unplug
the power cord from the back of the console for 5 minutes. Plug the power cord back into the console and restart.

 

I left it for an hour and it didn't work. I've done a cold boot and followed the troubleshoot but nothing's worked so far

 

I would disconnect from the internet and try one more hard reset , if still no , and you cant get to settings to do a factory restore , about all you can try is the "offline update tool" ... I would also stay disconnected for this until it asks ...

support.xbox.com/.../offline-system-update-diagnostic-tool

 

Thanks for the advice but unfortunately no luck

 

I am having exactly the same problem. Im leaving mine off for now. Gonna come back later and try it out. Not exactly how I imagined spending my weekend!

 

if you are getting a blank screen after start up, please follow these trouble shooting steps. Your console may need a repair if the console will not work on another tv.

support.xbox.com/.../tv-or-monitor-screen-is-blank-while-connected