I just purchased nba2k25 for Xbox series s and it's saying not compatible but when I...

Discus and support I just purchased nba2k25 for Xbox series s and it's saying not compatible but when I... in XBoX Games and Apps to solve the problem; I just purchased nba2k25 for Xbox series s and it's saying not compatible but when I purchased the game it said it is. What can I do?... Discussion in 'XBoX Games and Apps' started by D. Roc, Feb 19, 2025.

  1. D. Roc
    D. Roc Guest

    I just purchased nba2k25 for Xbox series s and it's saying not compatible but when I...


    I just purchased nba2k25 for Xbox series s and it's saying not compatible but when I purchased the game it said it is. What can I do?

    :)
     
    D. Roc, Feb 19, 2025
    #1
  2. Smwutches Win User

    I just purchased nba2k25 for Xbox series s and it's saying not compatible but when I purchased it it said it is. What can I do?

  3. Lee.L - MSFT Win User

    I just purchased nba2k25 for Xbox series s and it's saying not compatible but when I purchased it it said it is. What can I do?

    Hello Dear User

    Welcome to the Microsoft Community.

    I understand that you are having trouble on can't play NBA2K 25, and I understand your confusion.

    According to your description, there are two versions of this game, the Xbox One version and the Xbox Series X/S version, and after I checked, these two versions are not sold separately, so a possible guess is whether you have downloaded the Xbox One version of this game, you can browse your console's game library to confirm the version you have downloaded.

    Please feel free to let me know if you have any further updates, thanks. 

    Best Regards.

    Lee-MSFT | Microsoft Community Support Specialist
  4. SwordofWhedon Win User

    I just purchased nba2k25 for Xbox series s and it's saying not compatible but when I purchased it it said it is. What can I do?

    you almost certainly have an Xbox one S, if it has a disc drive you have a one. The letter is not the important part it's series or one with series being faster

    The standard edition includes both versions, you need to download the Xbox one version

    https://www.xbox.com/en-US/games/store/nba-2k25-for-xbox-one/9N9W42TW36FS/0010
  5. ngocphi Win User

    Xbox one series x problem

    There is no xbox one series x

    The series consoles are a completely separate from.xbox one

    You just Confuse people by saying it

    Ita xbox series s /x thats it

    When talking about system requirements

    Xbox one games work with xbox one games there is no requires xbox one s or x

    It's just xbox one

    Now with series games physical games are only compatible with series x

    This does not include xbox one x or s

    Digital games are compatible with series s or x but must be stored on nvme storage card or internal drive
  6. Noam Lederman Win User

    I have connected my thrustmaster hotas one to my Xbox one S. I can navigate round the Xbox menu with it but if doesn’t seem to work on Microsoft flight simulator, can you help me?

    Only the standard Xbox controller works at this time via the cloud. There is no word on when that may change. You will have to purchase a Series console or play on PC to use your HOTAS
    When I bought this HOTAS in the details it said compatible with Xbox one. So are you saying I need to buy another joystick or an Xbox series X or S?
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