I just purchased a Xbox Gift Card $100 and when I went to redeem the card it was already...

Discus and support I just purchased a Xbox Gift Card $100 and when I went to redeem the card it was already... in XBoX Games and Apps to solve the problem; Hello, I just purchased a Microsoft Xbox Gift Card $100 and received a reply that the code was already redeemed. How can I find out who redeemed this... Discussion in 'XBoX Games and Apps' started by Mark09(2), May 15, 2023.

  1. Mark09(2)
    Mark09(2) Guest

    I just purchased a Xbox Gift Card $100 and when I went to redeem the card it was already...


    Hello,

    I just purchased a Microsoft Xbox Gift Card $100 and received a reply that the code was already redeemed. How can I find out who redeemed this Gift Card?? I did not redeem the $100 Gift Card. I just lost $100 dollars. I need more information on who redeemed this card. Please advise as soon as possible. Thank You, Mark

    :)
     
    Mark09(2), May 15, 2023
    #1
  2. Mark09(2) Win User

    I just purchased a Xbox Gift Card $100 and when I went to redeem the card it was already used or redeemed!!!

    Dear Mr. Mark,

    Thank you for taking the time to contact CVS Pharmacy.

    We reached out to the vendor and verified the card was successfully activated at the point of sale. As a courtesy, we requested the card be deactivated and credited per your request. Unfortunately, our request was denied as the funds were successfully sent to ”Xbox”. We advise you to reach out to “Xbox” directly if you are seeking further assistance.

    We appreciate your business and look forward to serving you again in the future.

    Sincerely,

    Stephania
    Customer Relations Representative
  3. Mark09(2) Win User

    I just purchased a Xbox Gift Card $100 and when I went to redeem the card it was already used or redeemed!!!

    The Xbox Gift Card was purchased at CVS Pharmacy in Bay City, Michigan. Also, I am now chatting with Microsoft Chat about this problem issue. Microsoft Chat is currently looking into this issue. Jeaniza has joined the chat

    Microsoft Answer Tech.
  4. WattyNuela Win User

    I just purchased a Xbox Gift Card $100 and when I went to redeem the card it was already used or redeemed!!!

    Hello Mark, what I can recommend is go back to this CVS pharmacy and ask them for a code replacement using the received invoice
  5. Mark09(2) Win User

    I just purchased a Xbox Gift Card $100 and when I went to redeem the card it was already used or redeemed!!!

    Hello,

    I have tried but CVS will not give me a code replacement they told me the following via email:

    Dear Mark,

    Thank you for taking the time to contact CVS Pharmacy.

    We reached out to the vendor and verified the card was successfully activated at the point of sale. As a courtesy, we requested the card be deactivated and credited per your request. Unfortunately, our request was denied as the funds were successfully sent to ”Xbox”. We advise you to reach out to “Xbox” directly if you are seeking further assistance.

    We appreciate your business and look forward to serving you again in the future.

    Sincerely,

    Stephania
    Customer Relations Representative
  6. WattyNuela Win User

    I just purchased a Xbox Gift Card $100 and when I went to redeem the card it was already used or redeemed!!!

    Hello Mark, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this

    I'm sorry to hear you're experiencing this situation with the recently purchased Xbox Gift Card

    May I know where did you purchased it, from a third party seller or where?

    As a reminder, don't share personal information including your email address or the code. In the forums no one can check your account or that information for you
Thema:

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