I just made an Xbox account, haven't played a single game yet, but was banned...

Discus and support I just made an Xbox account, haven't played a single game yet, but was banned... in XBoX Accessibility to solve the problem; I received an email from Xbox saying my account was banned. At first I thought the email was a scam since I just made an Xbox account a day or two ago,... Discussion in 'XBoX Accessibility' started by Daelightful, Jun 5, 2023.

  1. Daelightful
    Daelightful Guest

    I just made an Xbox account, haven't played a single game yet, but was banned...


    I received an email from Xbox saying my account was banned. At first I thought the email was a scam since I just made an Xbox account a day or two ago, but then I logged into Xbox-Microsoft to see what it was about, and turned out I'm "permanently banned". I haven't played a single game yet (I don't even have a controller or microphone), but was banned "permanently/indefinitely" somehow and there are no details provided regarding why. I haven't even uploaded a photo to my account. That's how new everything is. Due to this mysterious event, I am unable to contact, make call request, or chat with a virtual representative to get assistance. I was only able to make an "appeal" but I kept it short because I figured I could just call someone for help (beforehand). Is there anything else I can do? What would be the reason a new account would get banned permanently for? No, I have not had any other accounts in the past. I haven't even gotten to fully dive into the Xbox community or program to look around for games and see how the program works, so I truly don't understand what has happened or why.

    :)
     
    Daelightful, Jun 5, 2023
    #1
  2. Rolepl4y Guy Win User

    I just made an Xbox account, haven't played a single game yet, but was banned "permanently/indefinitely", why? How do I fix this?

    Heya Daelightful,

    .Hmm that's odd because even if you had a previous account get banned or suspended you can still make a new one and as long as you follow Tos and Coc you should be fine, unless it's a hardware or a device or IP ban then your accounts will get suspended almost immediately after you make em.

    .From my understanding you got a suspension and had an appeal and the enforcement team always include the reason why in the enforcement history, welp we can't do anything for you on here and Xbox support and enforcement team never checks forums so all I can say is either check the reason why in the enforcement history and wait for a new appeal or just make a new account on another device or network if it gets banned as well then it's either a device or hardware or an Ip ban.

    .See why you're account was banned or suspended here:

    https://support.microsoft.com/en-us...box-live-87d8f88a-d45f-1955-d39f-deb3a64bd6cd

    .Check your enforcement history here:

    https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history

    If this helped you in any way please rate yes or no Below and thank you ✌🏻♥️

    Brian O.
  3. WattyNuela Win User

    I just made an Xbox account, haven't played a single game yet, but was banned "permanently/indefinitely", why? How do I fix this?

    Hello Daelightful, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I understand this situation is frustrating for you, however, I would like to let you know that no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions, or discussing why you are suspended.

    As you already appealed to the decision, you may need to wait until the enforcement team reviews your request. They're the ones who decide if the suspension remains or not.
  4. Daelightful Win User

    I just made an Xbox account, haven't played a single game yet, but was banned "permanently/indefinitely", why? How do I fix this?

    Thank you for your response, I'm still trying to figure that out too. The only thing it has said in addition to "no details available" is "This account violated the Community Standards and was subjected to enforcement action," so when I look through the standards I keep trying to see how I could have violated them when I haven't even scrolled through the site, gaming, or forums etc. And my username is not "inappropriate", I don't have an image so that's not "inappropriate" either, never commented anything so no foul language has been used. As for IP ban or console tampering- I do not own a console, I paid for my Microsoft program with my own debit/credit card, and I'd assume that would be the reason they provide in regards to that being the issue. My friend said maybe someone saw my account and randomly flagged it as spam because its new and has no image. My user name is just an anime characters name elongated and with an X infront because the original was taken. Maybe someone is mad another person has a similar username? But I've had that name way back from my playstation days so naturally I just reused it.... Regardless, hopefully they see the appeal soon and actually communicate with me over the issue instead of just dismissing it or what not.
  5. Eggnogga Win User

    Fallout friends

    Yet another thread for a single player game which you haven't even played yet. Ugh.
  6. The1337gamer Win User

    Best Singleplayer released this Winter?

    Although i haven't played any of winter's releases yet, i think that Skyrim will be the best single player game.
Thema:

I just made an Xbox account, haven't played a single game yet, but was banned...

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