I just got robbed by Microsoft

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Joel

Did you purchased the tokens using your PSN account / PS Store?
Or the purchase appears instead in your Microsoft account order history with status completed?
https://account.microsoft.com/billing/orders

Same thing happened here. Didn't think purchase went through so I tried a second time. Needless to say both transactions were charged to my card but I still have no gems.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Noah

Sorry to hear this mate, sadly an Xbox Console can't be tracked (Due to it doesn't have a GPS)

Right now I can advise you to secure all the accounts and change passwords to avoid unwanted purchases mate.

And, don't forget to report this to the police :c

If it is a credit card I would also contact your credit card company and cancel the card so they cannot use it.

You can acess via https://billing.microsoft.com/ and view you accunt payment , but first call to xbox suport .