i just got hacked

Discus and support i just got hacked in XBoX Accessibility to solve the problem; so recently i believe i had a RAT a sort of trojan and basically a bunch of bots would spam and take over my email, change it as well as the password... Discussion in 'XBoX Accessibility' started by zamuffin, Jun 22, 2025.

  1. zamuffin
    zamuffin Guest

    i just got hacked


    so recently i believe i had a RAT a sort of trojan and basically a bunch of bots would spam and take over my email, change it as well as the password and remove any sort of 2fa. Ive reached out to Minecraft support already but im seeing if i can get any help here. My Minecraft account holds immense importance to me, ive had it for a decade now and it has 12 capes, i lost my other accounts to such as my Ubisoft, epic games and Microsoft. When i got to the account recovery section i end up in a loop because i DONT have the email for the account as it was changed. i need a real human to help me.

    :)
     
    zamuffin, Jun 22, 2025
    #1
  2. VernierSlake Win User

    I just got hacked

    Call support right now (don't wait until the morning because your man may take the time to help himself to some more tat on your credit card) > get an unauthorised access investigation started > wait until that finishes > you'll get an e-mail with instructions
    as well as a refund of your points and anything else this person buys.
  3. Mister Darcy-9112DFB Win User

    I just got hacked

    Greetings, Silentz. If you suspect someone has access to your account, please call phone support to open an unauthorized access case. In addition, I would recommend following the instructions here for help securing your account:
    http://xbox.com/security. Thanks!
  4. Sly Impact Win User

    I just got hacked

    hello!

    i perfectly understand what your going through, an i myself have seen my friends hacked for fifa games, this is the biggest problem xbox have ever had to deal with regarding hacking of accounts.

    like you of many, you have been targeted for fifa 12 Ultimate team coins/players, this has been going on for about a year now, sadly the only reason why it persists is because EA cant clamp down and report all the hackers.

    if you call support, like the other helpful users above me, following a honest and legit investigation, you will be refunded any MSP.
  5. Miss Portia Win User

    I just got hacked

    Hi Karnivool - Phone Support will be able to answer these questions for you fully. :)
  6. Not Proven Win User

    I just got hacked

    Hey man this must have been a personal problem. As stated in Code of Conduct "No one can Steal or Hack your account" because they have your info. Also stated "Never give out your acc info". But yes your going to needto call MS support and they might refund
    you, but more then likely they wont.
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i just got hacked

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