I just got charged an extra $43.43 on my Bank Account. Why is that?

Discus and support I just got charged an extra $43.43 on my Bank Account. Why is that? in XBoX Games and Apps to solve the problem; So, I play Games on my Phone, but I never purchase anything extra. I do have an Xbox, but lately we’re not using that. Why am I getting charged lately,... Discussion in 'XBoX Games and Apps' started by KaitlynWhitaker, Jan 30, 2025.

  1. I just got charged an extra $43.43 on my Bank Account. Why is that?


    So, I play Games on my Phone, but I never purchase anything extra. I do have an Xbox, but lately we’re not using that. Why am I getting charged lately, especially this recent charge?

    :)
     
    KaitlynWhitaker, Jan 30, 2025
    #1
  2. Trinitarian-CA21C929 Win User

    Reoccurring billing

    Ive had that exact same issue.i called the bank they couldnt help me, i contacted microsoft reps and they just said wait until the transaction is done processing then they can help. In your bank it should say processing. After it finalizes the extra charge
    just disappeared. I was worried because the extra charge over drafted my bank but because it didnt fully process i didnt get an over draft fee. I think it took one or two days. Eitherway, you cant dispute it until tye charges are finalized in your bank.
  3. Keenan Fournier Win User

    Why bother having a customer support phone number if you can't ever get through to a real person

    It doesn't appear in order history it says the last time it got charged was Feburary but that can't be the case considering it literally just got taken out of my bank account this morning
  4. Georges C. Win User

    Why I got a charge on my bank with a new card?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello EmrahFaj, this would happen if you had a subscription pending payment, for example, if the day of collection came and the system could not charge and then when you added the new card the account the charge was made.
  5. Trinitarian-CA21C929 Win User

    Are others being double billed?

    Ive had this issue a few months ago. Usually after the order is done processing the double charge will drop. IF both charges get finalised in your bank account THEN you'll be able to dispute the extra charge. Your bank recommends you go through the merchant
    who doubled charged you and the merchant or xbox in this case cant address this issue until are charges are final. It can take up to 5 days for your charges to finalize. Im not sure if thats where your at but if the charges are finalized in your account microsoft
    can do something at that point. I was worried when i was going through this because the double charge overdrafted my account, but after the double charged dropped my account went back to normal and i was not charged an overdraft fee.
  6. robert_harmon Win User

    Game Pass issues

    Just got the same thing, came here to see whats going on. I was charged on the 14th, and could play last night, but for some reason is just says "Play with Gamepass" under everything.

    Edit - Says my payment is "Pending" under my Microsoft account since the 15th, but my bank account was charged and the money taken out
Thema:

I just got charged an extra $43.43 on my Bank Account. Why is that?

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