I just bought two 1000 vbucks pack off Microsoft and I didn't get them on my fortnite account.

Thank you, is it at least possible to get my money back?

Hi there Henry, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

I assume that you play Fortnite on PC, and the V-Bucks you purchased from the Xbox/Microsoft platform are not reflecting in your game when you run it from a PC.

After doing some research, it seems that if you buy V-Bucks on Xbox or the Microsoft Store, they will only transfer to other devices where you have the game with the same linked Epic Games account after signing in with your Xbox account on an Xbox console and launching the game. Please note that this policy is enforced by Fortnite directly, not Xbox. It's a decision made by the Fortnite team.

You can find this information in the following link:

https://www.fortnite.com/news/v-bucks-purchased-on-playstation-join-fortnite-shared-wallet



Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If you don't have an Xbox console to perform the V-Bucks transfer as mentioned earlier, I recommend requesting a refund for the V-Bucks through the following link:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

After that, you will need to purchase the V-Bucks directly from within the game or from the Epic Games platform so that they are available immediately on your PC without any issues.

I appreciate your understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

Hi again Henry,

A Microsoft account is practically the same as an Xbox account. If you linked your Xbox account to Epic Games, it means that your Microsoft account is also linked since they are essentially the same.

Kind regards,
Gerardo.

I know its possible to link xbox to epic games store but can I link epic games to microsoft store?

Hello there! I'm sorry to hear this, and regret to inform you that Microsoft is not responsible for any in-app purchases, nor is Xbox. Epic Games will be able to help you further with your inquiry because they are the retailers of the product.
Epic Games Help & Support