I just bought a 12 month membership only gave me me 4 months not 12

If you already had a Game Pass Ultimate subscription when you added the 12 months, it would convert the 12 month to Ultimate which gives you 4 months of Ultimate. The conversion is based on price. 12 months of Gold is equal in price to 4 months of Ultimate. In order to get the full 12 months, you would have needed to either cancel your subscription or wait for it to fully expire before adding the new code.

Best thing to do is to wait it out,i bought a 12 month gild and it converted it to gamepass and it only gave me 4 months

I bought it from wal mart, but I just gave in and bought a 12 month gold membership today.

yes I was using gold on my only account it just disappeared and was trying to invite me to get gold when I already bought a 12 month membership redeemed just weeks ago. I put my 14 day trial that came my Xbox one s bundle in code to see if it would do and
it let me do it as if I don’t already have a membership please fix this I payed 60 dollars for my 12 month membership

the same thing has happened to me, im assuming it takes a while for the xbox to realize i bought gold membership, but it wont let me play, just now bought gold membership (12 months)