I just bought 2800 and 200 madden points and didn’t get them added to my account

I did all of this and it did not give me my madden points

I appreciate the update. There are rare cases that it may take 24 hours before the in-game currency is to be added to your account and according to Xbox support:

"If it’s been 24 hours since you’ve done the above, and you’re still not seeing your in-game currency contact the game publisher."

For your reference, you can check this link: https://support.xbox.com/en-US/help/games-apps/...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to validate the transaction. Please follow the steps below and make sure that the Madden points are purchased under the correct Microsoft account if it's for the correct Madden version.

"Go to Profile & system > Settings > Account > Payment & billing > Order History. "

Once confirmed, for cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Any luck getting the store's support help in converting the XBOX Live 2800 points? I recently found a few of those cards that I bought years ago and are looking to get them converted.

I m schizophrenic and bipolar. I spent $500 on madden 20 and $300 on madden 22 MUT. I thought it was madden 22 not madden 20 hence why I spent so much on a 4 year old game. It wasn’t fraud. I paid for it. And I didn’t realize it was madden 20 until after I made the purchases. All I am asking for is a refund on my madden points if you can somehow transfer the points that I spent on madden 20 and put them in my madden 22 account, since they cost the exact same and I don’t play madden 20. I spent 60,000 points on madden 20 within the last 3 weeks but I haven’t even played a single game since I found out it was released in 2019.

I click buy points and nothing responds. I can’t even press a to buy the points. Thats the error I’m having. When I try to buy points just nothing happens.