I installed the Cod infinite warfare season pass a couple years ago on the Microsoft app...

Atleast here in the states if you buy the most expensive digital edition for this years cod it looks like they are discounting the season pass in a way if you think about it. $99.99 for Infinite Warfare, the remaster, and the season pass.

Though I understand that Activision is being shady by forcing you to get the new cod just to get the remaster. I for one do hope they sell it seperately, but it could very well not happen.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Did you make the purchase on your account? can you see the purchase here?

https://account.microsoft.com/billing/orders/

Actually, it looks like Zombies will be available, but only if you purchase the Season Pass:

uk.ign.com/.../cod-advanced-warfare-season-pass-confirms-zombies-mode

Hi SacNeil! My name is Ricardo an independent advisor ready to help you with this situation!

It would be necessary to contact the game developer since the internal content of the game is sent by them through their servers

Have you installed the Season Pass? Claiming the pass code isn't enough, there is a file which needs to be downloaded with it too.

Go to APPS & GAMES

Select Queue

Is the Season Pass in there waiting to be installed?

If not, go to Call of Duty in the Store

Select Season Pass from the addons

Does it say "Installed", "Install" or "Purchase"?

If it says Install then simply click it and download your Season Pass.

If it says Installed, try removing it by going to Manage Game when CoD is highlighted and delete the Season Pass. Then re-install and try running CoD again.

If it says Purchase, try redeeming your code again if you had one. If that fails, reach out to Xbox Support and see if they can explain why it is asking you to purchase the pass again.