I in November 13, 2016 for the Gears of war 4,but I didn't receive the Gears of war 1-3 redeem ...

on 13/10/2016 I got the game gears of war 4, and along with it comes the codes to access the previous games, but the code to gears of war 1 and 3 am unable to use, are not valid.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

Gears of War

Gears of War 2

Gears of War 3

Gears of War: Judgment

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.

If you didn't receive a code, it may be for one of the following reasons:

1. You didn’t make a purchase or pre-order for Gears of War 4 on Xbox One or Windows 10.

2. For the Fan Appreciation Gift promotion, you didn't play a previous version of Gears of War, you don’t have an active Xbox Live Gold subscription, or you haven’t signed in to your account in the last 12 months.

3. You live in a region where Gears of War 4 isn't available, or your account is based in a region where the game is unavailable.

4. You're not signed in with the account that was used to purchase Gears of War 4 during the campaign dates mentioned above.

If you've received a code but can't redeem it, see
How to redeem an Xbox prepaid code for help.

Note: This promotion is not available in China or Japan.

Gears of War 2 is not available in Germany.



If you are having issues downloading the items after code redemption, kindly follow steps provided by Paul Bab on this

link.

If you still need help, kindly get in touch with our Xbox Support team. Click this
link for their contact details.

Regards.

Hi,

To better assist you with your concern, may we ask if you have purchased or pre-ordered Gears of War 4?

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

• Gears of War
• Gears of War 2
• Gears of War 3
• Gears of War: Judgment
  

These codes are only playable on Xbox 360 or Xbox One.

For additional information about this promotion, you can check this link.

Regards.

The codes are usually send as a message to your Xbox, check your messages in the Xbox App on windows 10, or on your Xbox.

If you found this post helpful please remember to upvote it.

Hey there ListPrivate,

The website you're linking to is actually for the Gears of War: Ultimate Edition promotion and not the actual promotion for Gears of War 4. You can find more info on that promotion

HERE. To clarify, only codes for the Backward Compatible titles are sent. There is no promotion that offers the Remastered Ultimate Edition currently.

From the promotion page for Gears of War 4

"Gears of War Collection promotion




Note This promotion is not available in China or Japan.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

• Gears of War
• Gears of War 2*
• Gears of War 3
• Gears of War: Judgment

*Gears of War 2 is not available in Germany.

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10."

It sounds like you received the proper codes, but if you have any other questions please feel free to let us know!