I haven't received my KI Gold for purchasing Killer Instinct: Season 3 Ultra Edition

Discus and support I haven't received my KI Gold for purchasing Killer Instinct: Season 3 Ultra Edition in XBoX Sales and Promo to solve the problem; I was sent to this forum by customer support. I purchased the season pass several weeks ago but as of yet I have not received the 18,000 KiI Gold... Discussion in 'XBoX Sales and Promo' started by Zombie Brandon, Apr 25, 2016.

  1. Zombie Brandon
    Zombie Brandon Guest

    I haven't received my KI Gold for purchasing Killer Instinct: Season 3 Ultra Edition


    I was sent to this forum by customer support. I purchased the season pass several weeks ago but as of yet I have not received the 18,000 KiI Gold listed I the game's description. Please help.

    :)
     
    Zombie Brandon, Apr 25, 2016
    #1
  2. Zombie Brandon
    Zombie Brandon Guest
    Killer Instinct: Season 3 Ultra Edition, 18,000 KI Gold?

    I purchased Killer Instinct: Season 3 Ultra Edition and the Game Description says it comes with 18,000 KI Gold, but once I got the game installed my in-came wallet is showing 0.
     
    Zombie Brandon, Apr 25, 2016
    #2
  3. Kakarot Bond
    Kakarot Bond Guest
    Problems Upgrading from Killer Instinct Combo to Killer Instinct Ultra

    I bought the $20 version of Killer Instinct at launch. Now I want to get the Killer Instinct Ultra edition for the new costumes, and original Killer Instinct. But the Ultra Edition costs $40. I don't want to pay for the content of KI Combo Edition twice.
    Is there a way I can get the KI Ultra Edition for $20? Or is there a patch coming for this?

    Thanks.
     
    Kakarot Bond, Apr 25, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    I haven't received my KI Gold for purchasing Killer Instinct: Season 3 Ultra Edition

    Hey Zombie!

    Thanks for posting a new thread, we definitely want to get this situation resolved for you. The next step we recommend is contacting our phone support team through our
    Contact Us page to see if they have any additional steps to provide as they're able to troubleshoot any potential account issues that may be in play.

    If that does not resolve the issue, please post back here as soon as it's convenient with the results so we can dig deeper. Additionally, if you could private message me the reference number you receive after your call, that would help us a bunch. To private
    message me, please click the envelope below this post.
     
    Mister Beep, Apr 27, 2016
    #4
  5. Farscape247 Win User

    Killer Instinct Season 2 Ultra Edition GwG

    killer instinct ultra edition, this is for season 1 and includes killer instinct classic number 1, season 2 must be purchased.
  6. Mister Beep Win User

    Killer Instinct - 3rd Season

    Hey there!

    In order to download Killer Instinct: Season 3 for free, you would need to own Killer Instinct: Supreme Edition. Killer Instinct: Ultra Edition does not include Season 3 fighters. For further information, including links for each edition, please check out
    the
    Killer Instinct: Season 3 news post on Xbox Wire    .

    Hope that helps!
  7. ElectroFlying Win User

    Killer Instinct Season 2 Ultra Edition GwG

    Xbox 360 home page > Gold > Free with Gold > Killer Instinct: Season 2 Ultra Edition

    Sorry, but that's what it says, so there has to be a mistake somewhere!
  8. cheesyhunter1 Win User

    Killer Instinct Rank Matches

    Yes if you buy Ki season 2 ulimate edition you get the original killer instinct 2
  9. OndoyBahista Win User

    Game not showing in Ready to Install

    See if it shows that you still own the content using a web browser though this link:

    Killer Instinct: Season 2 Ultra Edition

    If not, complete the transaction on that page and check if it will appera this tie on your Ready to Install page.
Thema:

I haven't received my KI Gold for purchasing Killer Instinct: Season 3 Ultra Edition

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