I haven't received my Groove Music 3 month pass

Discus and support I haven't received my Groove Music 3 month pass in XBoX Sales and Promo to solve the problem; I signed up for the 1 month free Groove Music trial + 3 months free and haven't got the email yet. - New customer - Signed up date: Feb-22-2017 -... Discussion in 'XBoX Sales and Promo' started by CoffeeArcher901, Apr 24, 2017.

  1. CoffeeArcher901
    CoffeeArcher901 Guest

    I haven't received my Groove Music 3 month pass


    I signed up for the 1 month free Groove Music trial + 3 months free and haven't got the email yet.

    - New customer

    - Signed up date: Feb-22-2017

    - Paid for March and April(got refund for April )

    :)
     
    CoffeeArcher901, Apr 24, 2017
    #1
  2. Luna Spectrum
    Luna Spectrum Guest
    I haven't received my Grove music for 3 months

    I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass.
     
    Luna Spectrum, Apr 24, 2017
    #2
  3. Luna Spectrum
    Luna Spectrum Guest
    I haven't received my 3 month code for grove music.

    I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass.
     
    Luna Spectrum, Apr 24, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    I haven't received my Groove Music 3 month pass

    Hey there CoffeeArcher901,

    How did you originally sign up for this promotion? Based on that, the way you receive the code could be different. For example, if you signed up on the website, you'll want to check your email on file for a code and if you did it on the Xbox One console,
    you'll see a message with the code for redemption.

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best
    info.
     
    Mister Mascot, Apr 25, 2017
    #4
  5. CoffeeArcher901
    CoffeeArcher901 Guest
    I signed up on the website and do check my email daily but still no email.
     
    CoffeeArcher901, Nov 3, 2018
    #5
  6. jamesmcca Win User

    Haven't received my 3 free months Groove Music code

    same here i signed up to groove music and haven't received my 3 months free
  7. walkerwheely87 Win User

    Groove Code of 3 months free not recieved yet since july!

    I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?
  8. CoffeeArcher901 Win User

    I haven't received my Groove Music 3 month pass

    Hey there ,

    How did you originally sign up for this promotion? Based on that, the way you receive the code could be different. For example, if you signed up on the website, you'll want to check your email on file for a code and if you did it on the Xbox One console,
    you'll see a message with the code for redemption.

    Let us know!

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best
    info.
    I signed up on the website and do check my email daily but still no email.
  9. Mister Mascot Win User

    I haven't received my Groove Music 3 month pass

    Hey there CoffeeArcher901,

    How did you originally sign up for this promotion? Based on that, the way you receive the code could be different. For example, if you signed up on the website, you'll want to check your email on file for a code and if you did it on the Xbox One console,
    you'll see a message with the code for redemption.

    Let us know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best
    info.
  10. David98761435 Win User

    Buy one month of Groove Music Pass, and the next three months are on the house.

    I responded to an email from Microsoft on 7/13/2016, signed up for a 30 day Groove Music Pass subscription on the promise by Microsoft for a 90 day Groove Music Pass access. A promo code has never been received. I was passed from one chat support representative
    to another to another to another and then after spending 30 minutes was sent here. Maybe this will get resolved soon.

    Their email stated "Rev up your summer soundtrack with 3 free months (90 days) of music.* Just sign up for Groove Music Pass, and after your first paid month ($9.99), we'll email you a promo code for your bonus months (as always, you can cancel anytime).
    But hurry - this deal won't last forever."
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I haven't received my Groove Music 3 month pass

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