I haven't received my 3 month code for grove music.

Discus and support I haven't received my 3 month code for grove music. in XBoX Sales and Promo to solve the problem; I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass. d894564b-e00b-4f0c-aec5-c9587ecc5530 Discussion in 'XBoX Sales and Promo' started by Luna Spectrum, Aug 1, 2017.

  1. I haven't received my 3 month code for grove music.


    I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass.

    :)
     
    Luna Spectrum, Aug 1, 2017
    #1
  2. I haven't received my Grove music for 3 months

    I still haven't receive the code for my 3 months music pass after purchasing a 1 month groove music pass.
     
    Luna Spectrum, Aug 1, 2017
    #2
  3. xBacteriaDx
    xBacteriaDx Guest
    I dont recive the 3 months code for grove music.

    I recently update to windows 10 pro and i got a promotion when i just open grove music, that says when subscribe i have to recive a code for 3 months of grove music for free. After set my DC information i dont recive any code on my email. I haven't received my 3 month code for grove music. :(
     
    xBacteriaDx, Aug 1, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    I haven't received my 3 month code for grove music.

    Where did you sign-up for the Microsoft Groove promotion? Was it on the Xbox One dashboard, or was it through Groove's website or the Windows Store on Windows 10? If you signed-up on the Xbox One dashboard, you came to the right spot!

    If you signed up through Groove music's website, or through the Windows Store on Windows 10, please drop a post over in our Groove Music Support forums so the
    proper team can assist. We're able to help out with promotions ran through the Xbox One dashboard, however any promotions outside of that we don't have access to unfortunately.

    That clarification will help us narrow down the next steps. Keep us posted!
     
    Mister Beep, Aug 4, 2017
    #4
  5. Mister Beep Win User

    I haven't received my 3 month code for grove music.

    Where did you sign-up for the Microsoft Groove promotion? Was it on the Xbox One dashboard, or was it through Groove's website or the Windows Store on Windows 10? If you signed-up on the Xbox One dashboard, you came to the right spot!

    If you signed up through Groove music's website, or through the Windows Store on Windows 10, please drop a post over in our Groove Music Support forums so the
    proper team can assist. We're able to help out with promotions ran through the Xbox One dashboard, however any promotions outside of that we don't have access to unfortunately.

    That clarification will help us narrow down the next steps. Keep us posted!
  6. jamesmcca Win User

    Haven't received my 3 free months Groove Music code

    same here i signed up to groove music and haven't received my 3 months free
  7. Miss Bijoux Win User

    Haven't received my 3 month code for groove music

    Hey there -

    I did some digging and the only information I can come up with regarding a Buy One Get One promotion is here: Groove BOGO offer. That said, that offer expired back on August 17, 2016.
    I'd recommend you head over to the
    Groove Forums
    for additional assistance and clarification on the promotion you are referencing.

    Thanks for understanding. :)
  8. Mister Maka Win User

    Grove music 3 month token

    Hey there BarrelSeeker374.

    I reached out to you via Xbox Live in a message :) Please take a look there and if you have any other Xbox support questions, please create a new thread.
  9. Mister Maka Win User

    I dont recive the 3 months code for grove music.

    Hey there xBateriaDx.

    You should receive your code within 30 days. If you don't receive the code by the end of your free trial, please create a new thread and let us know. Thanks for your patience!
Thema:

I haven't received my 3 month code for grove music.

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