I haven't choose gold service but get a $65 bill

Please do not post personal info like your email address on the forums.

Anything to do with billing & you would need to contact support
support.xbox.com/.../contact-us

They are the only ones who can help & have access to your billing info.

True, nobody forces anyone and I choose not to have Gold membership and I choose to point out that the services are expensive in Canada compared to the same XBox Live offering in other countries. In fact we get less, but pay more. I choose to voice my
opinion about it. If the majority of people choose to get screwed by MS, then fine. I choose to use free services elsewhere, but still reserve the right voice my opinion about it as a consumer. Geez, why bother.

Did you have any subscription with recurrent billing enabled?

- Go to the Services & subscriptions page.

https://account.microsoft.com/services

- If prompted, sign in with the Microsoft you're currently using

- On the Services & subscriptions page, locate your subscriptions and then select Manage.

Do one of the following:

- If you see a Turn off recurring billing link, choose it to turn recurring billing off.

- If you see a Cancel link, choose it to cancel the subscription.

You might be given the choice to get a refund for unused time.

If you choose to get a refund, the subscription will go into reduced functionality mode immediately.

Otherwise, you'll have access to your subscription until it expires.

- If you see a Turn on recurring billing link, it means recurring billing is already turned off.

- If you don't see options for Turn off recurring billing or Cancel, but instead see Paid with and None, it means your subscription will end on the date specified in Expires on.

Follow the prompts to turn off recurring billing.

You'll have access to your subscription until it expires.

It was all digital, he sent it via live, said he paid 65 and it was a year. So a year of gold gets 6 months of game pass ultimate?

Sometimes you have to bend the rules to get what you need. In this case, what I usually advise is to go to the system where you can choose "contact us" and select the reason
for your request. If you choose "service & billing", then "I don't recognize a charge", you should get the option to request a callback. It may pop up with a mention of billing on "Rocket Arena" in some regions (it did in mine), but you can skip that and get
to the rest of the options.