I have yet to get my January and February rewards for Xbox quests

Discus and support I have yet to get my January and February rewards for Xbox quests in XBoX Rewards & Social to solve the problem; I need support on getting my Xbox quest rewards for January and February. 277d9527-5bcf-4bba-a959-3b22fb24fbf2 Discussion in 'XBoX Rewards & Social' started by bob657u, Mar 18, 2018.

  1. bob657u
    bob657u Guest

    I have yet to get my January and February rewards for Xbox quests


    I need support on getting my Xbox quest rewards for January and February.

    :)
     
    bob657u, Mar 18, 2018
    #1
  2. bob657u
    bob657u Guest
    I have yet to get the January and February quest rewards.

    I have yet to get the January and February rewards for Xbox quests and was wondering if I could get some help?
     
    bob657u, Mar 18, 2018
    #2
  3. January & February Xbox AND Gamepass quests.

    Hello i have called 3 time to Xbox Support and finally was told to post here, I have not yet recieved ANY of my rewards for January OR February Xbox Quest OR Xbox Gamepass quests. PLEASE help.
     
    XxMylugnutsxX, Mar 18, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I have yet to get my January and February rewards for Xbox quests

    For help with quests, you'll need to post in the sales and promotions forum.
     
    Smwutches, Mar 18, 2018
    #4
  5. Mister Cizl Win User

    I have yet to get the January and February quest rewards.

    Hey bob657u! For more information on January's rewards, please check your Xbox Live messages. February's rewards are being sent out over the course of March, if you don't get them by April 1st please post up a new thread and we will
    take a look. Thanks!
  6. Smwutches Win User

    I have yet to get my January and February rewards for Xbox quests

    For help with quests, you'll need to post in the sales and promotions forum.
  7. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.

    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
    Here are the rewards I received during the month of March, which show that they were for February Quests, not January Quests. I already redeemed the codes anyway so I'm not worried about posting.

    [​IMG]
  8. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.
    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
  9. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    I just checked my messages for the first time after being away for awhile. I tried redeeming the code, but it doesn't work.

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.

    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.

    Here are the rewards I received during the month of March, which show that they were for February Quests, not January Quests. I already redeemed the codes anyway so I'm not worried about posting.

    [​IMG]

    Thanks for sharing that info.

    That is very strange, and apologies for any confusion with that!

    Check out your Xbox messages and you should see a new response form the support team!
Thema:

I have yet to get my January and February rewards for Xbox quests

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