I have updated my billing but I cant deposit my xbox live reward !

Discus and support I have updated my billing but I cant deposit my xbox live reward ! in XBoX Rewards & Social to solve the problem; I have in my live reward page this line "Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce... Discussion in 'XBoX Rewards & Social' started by Sohaib X1, Dec 18, 2016.

  1. Sohaib X1
    Sohaib X1 Guest

    I have updated my billing but I cant deposit my xbox live reward !


    I have in my live reward page this line "Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct"

    so I updated my billing and even add my Pay Pal account but still they show me the same message !

    pleas fix it

    my regards.

    :)
     
    Sohaib X1, Dec 18, 2016
    #1
  2. sam hazboun
    sam hazboun Guest
    xbox live rewards !!

    i have problem to deposit my xbox live rewards "microsoft points"

    i have 2250 microsoft points rewards but i cant deposit it on my account !!!!!

    and the message says (Sorry, we are unable to deposit your Rewards Credits. To resolve this issue, please go to Microsoft Billing and make sure your account information (including country, region
    and billing address) is correct. If you're still experiencing problems, make a post in our Support Forum.) !!!

    and i update my microsoft billing but not resolve !,,,please help me as soon as possible !

    best regards,
     
    sam hazboun, Dec 18, 2016
    #2
  3. Xbox Rewards Credits not depositing

    I have nearly 20000 Rewards Credits pending deposit but my Rewards page is telling me my billing information needs updating. After checking billing everything seems fine but I still can't get my credits to deposit. I need some assistance.
     
    RamblingLunatic, Dec 18, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    I have updated my billing but I cant deposit my xbox live reward !

    Hi Sohaib. The Rewards program is not available in the country that your Xbox Live account is set in. To receive your pending Credits, you'd need to change your Xbox Live locale back to the USA. We will not be able to deposit to your other account.
     
    XBLRewards3, Dec 20, 2016
    #4
  5. XBLRewards3 Win User

    I have updated my billing but I cant deposit my xbox live reward !

    Hi Sohaib. The Rewards program is not available in the country that your Xbox Live account is set in. To receive your pending Credits, you'd need to change your Xbox Live locale back to the USA. We will not be able to deposit to your other account.
  6. DevilNeverDies Win User

    Mis puntos Microsoft no son depositados

    Hello my Microsoft points are not deposited to my account tells me that I must update and verify my billing address. Check it and it's okay. My rewards account and Xbox live are from the same region I do not understand what the problem is.

    My account has always been verified I have the emails that unfolds. This changes just when I got the 5000 points and the automatic deposit
  7. Kelly7018 Win User

    About 2 year and still no deposits

    Well I called said IM throwing all my xbox in the trash and going to get a PS4 and I cant believe I cant get my rewards and why cant I get it in a gift card or something.

    I wasn't nice to say the least and my account still say it needs a update but the next day I got like $97 deposited to my M$ account
  8. andres930 Win User

    Never got my rewards credit

    I was looking at my account and noticed this "transaction."

    Xbox Live Rewards Deposit

    $0.00

    Refunded ($12.15)

    So it looks like it was put on my account breifly then removed? This probably happened because there was a billing hiccup with my card, but as it shows in my account history, my payment did go through. However, the rewards point were never given back to
    me.
  9. FACELESSICE Win User

    Earning Microsoft Points for Gold renewal

    Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
    list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
    a link to the forum

    forums.xbox.com/.../29.aspx
Thema:

I have updated my billing but I cant deposit my xbox live reward !

Loading...
  1. I have updated my billing but I cant deposit my xbox live reward ! - Similar Threads - updated billing cant

  2. April 17, 2026 - Xbox Update Preview - Alpha Skip-Ahead (2606.260415-2200)

    in XboX Insiders
    April 17, 2026 - Xbox Update Preview - Alpha Skip-Ahead (2606.260415-2200): Hey Xbox Insiders! We are releasing a new Xbox Update Preview today. Check the release notes linked below to learn more: April 17, 2026 - Xbox Update Preview - Alpha Skip-Ahead (2606.260415-2200)...
  3. April 17, 2026 - Xbox Update Preview - Alpha (2605.260414-2200)

    in XboX Insiders
    April 17, 2026 - Xbox Update Preview - Alpha (2605.260414-2200): Hey Xbox Insiders! We are releasing a new Xbox Update Preview today. Check the release notes linked below to learn more: April 17, 2026 - Xbox Update Preview - Alpha (2605.260414-2200) Feel free...
  4. New Achievement Update Release!!!

    in XboX Insiders
    New Achievement Update Release!!!: Hey guys and gals I’m currently in Beta ring and have now received the new achievements update, I think it’s a brilliant update to achievement lists and shows that they are prepared to make...
  5. April 16, 2026 - Xbox Update Preview - Omega (2604.260414-2200)

    in XboX Insiders
    April 16, 2026 - Xbox Update Preview - Omega (2604.260414-2200): Hey Xbox Insiders! We are releasing a new Xbox Update Preview today. Check the release notes linked below to learn more: April 16, 2026 - Xbox Update Preview - Omega (2604.260414-2200) Feel free...
  6. April 16, 2026 - Xbox Update Preview - Delta (2604.260414-2200)

    in XboX Insiders
    April 16, 2026 - Xbox Update Preview - Delta (2604.260414-2200): Hey Xbox Insiders! We are releasing a new Xbox Update Preview today. Check the release notes linked below to learn more: April 16, 2026 - Xbox Update Preview - Delta (2604.260414-2200) Feel free...
  7. April 16, 2026 - Xbox Update Preview - Beta (2605.260413-2200)

    in XboX Insiders
    April 16, 2026 - Xbox Update Preview - Beta (2605.260413-2200): Hey Xbox Insiders! We are releasing a new Xbox Update Preview today. Check the release notes linked below to learn more: April 16, 2026 - Xbox Update Preview - Beta (2605.260413-2200) Feel free...
  8. Warning for switching rings, when says no update. I had to refresh both upwards and downwards.

    in XboX Insiders
    Warning for switching rings, when says no update. I had to refresh both upwards and downwards.: So as I understand it, usually upward ring movements dont need a data refresh, and downward movements are ok providing it says no update instead of saying data refresh needed. Yesterday, On a...
  9. April 15, 2026 - Xbox Update Preview - Alpha (2605.260413-2200)

    in XboX Insiders
    April 15, 2026 - Xbox Update Preview - Alpha (2605.260413-2200): Hey Xbox Insiders! We are releasing a new Xbox Update Preview today. Check the release notes linked below to learn more: April 15, 2026 - Xbox Update Preview - Alpha (2605.260413-2200) Feel free...
  10. Game Pass subscription issues - billing info not updating

    in XBoX Games and Apps
    Game Pass subscription issues - billing info not updating: Hello everyone, I'm encountering an issue with my Game Pass subscription where my billing information isn't updating. I've tried updating my payment method several times, but it's not reflecting...