I have two Xbox live subscription for the next year and I wish to cancel one of them.

valorik42 · Feb 13, 2018

I have two Xbox live subscription for the next year and I wish to cancel one of them. I would like to cancel the one that cost me 80 $ please. But I need help whit that please contact me.

:)

TBob205 · Feb 13, 2018

Xbox live account, billing, new subscription

I have been paying quarterly using auto drafting for xbox live gold membership. Recently I got a two year subscription for xbox live. I entered the 2 year xbox live code in my new xbox one. Is there going to be reoccurring charges for the quarterly payments
of the old subscription? If so how can I cancel the quarterly payments while keeping the more recent payment for the 2 year plan.

HazyTomb62 · Feb 13, 2018

Changing purchase option from 3 months to 1 year

Hello, I was just billed and paid for my 3 month subscription for Xbox Live. I find I am using it often and wish to extend my subscription to 1 year. My next bill is not until March.

If I were to purchase a 1 year subscription now would it start immediately on start when my current subscription ends. I don't want to lose out on two months I have already paid for.

Thanks,

Rob

Smwutches · Feb 13, 2018

You would need to contact support and speak to billing. Contact Us | Xbox Support

Smwutches

You would need to contact support and speak to billing. Http://support.xbox.com/contact-us

peppinosolinas

hello my name is giuseppe, i have a 12 month xbox live gold subscription, yesterday i also tried to get the 1 euro game pass, to download new games. I just realized that my one year xbox live gold subscription has been canceled. So I canceled the game
pass to get my one year xbox live gold subscription back, but now it tells me that I have to pay to have another subscription. Can I do something to recover it, I don't want to lose the 60 euros spent on the subscription ???? help me !!!

DeniqL

I see, I´m asking you this because if you had an active ultimate subscription (even if it was the free one) and you redeem your 3 year before cancelling, both subscriptions will stack up (merge). So you will now have ONE subscription not two (the fre one and the one you paid for). If you cancel this one subscription you are cancelling the only subscription left on your account

SteadfastStorm

Hi there. If you are on a 2 Year Xbox LIVE Gold Contract, and it is before the end of the two years, you are effectively canceling the subscription and will be charged an Early Termination Fee (see

support.xbox.com/.../early-termination-fee) and any applicable taxes. At the end of your two-year agreement, your account will not be renewed automatically. Auto-renewal is not activated to renew your subscription when the contract ends. If you aren't on
a 2 Year Xbox LIVE Gold Contract, you can contact an Xbox Support agent at
support.xbox.com/.../contact-us.

oOUTSIDERo62

End your membership immediately

To cancel your membership immediately, please contact Xbox Support. If you cancel immediately, you lose access to the service for the remainder of your paid subscription period.

End your membership at the end of your current term

To cancel your membership at the end of the current term, turn off auto renewal by following these steps. With automatic renewal turned off, your membership will expire at the end of its term.

Sign in using your Microsoft account.

Note Be sure to sign in using the Microsoft account associated with the Xbox LIVE account you want manage. If you do not know the Microsoft account email or password, see Find your Microsoft account.

Once you’re signed in, go to My Account.

Next to Automatic Renewal, click Cancel Auto Payment.

Note If you experience problems with this procedure, contact Xbox Support.

Note If you have the Xbox 360 Entertainment For All Plan (formerly 2 Year Xbox LIVE Gold Contract) and it is before the end of the two years, you are effectively canceling the subscription and will be charged an Early Termination Fee and any applicable taxes.
At the end of your two-year agreement, your account will not be renewed automatically. Auto-renewal is not activated to renew your subscription when the contract ends. If you accidentally canceled your Xbox 360 Entertainment For All Plan, contact Xbox Support
for help reactivating your subscription.

Or follow this link: http://support.xbox.com/en-US/billing-and-subscriptions/subscription-management/cancel-xbox-live-gold-subscription

I have two Xbox live subscription for the next year and I wish to cancel one of them.