i have this problem for a year now and i can't give up

Discus and support i have this problem for a year now and i can't give up in XBoX Accessibility to solve the problem; Hello so it's been a year now i'm trying to remove the suspension of my account , that wasnot suposed to exist because i didn't say i wanted a... Discussion in 'XBoX Accessibility' started by Simohamed-Ghali, Jul 21, 2023.

  1. i have this problem for a year now and i can't give up


    Hello so it's been a year now i'm trying to remove the suspension of my account , that wasnot suposed to exist because i didn't say i wanted a suspension to protect my account when i was hacked , i wanted a data transfer. I want to know if the account reisntatment https://www.microsoft.com/en-us/concern/accountreinstatement can help me remove the suspension even if the two step verification is on ( i tried 8 times this form and it says me that we can't recover teh account because there is two step verification but maybe i did something bad).

    :)
     
    Simohamed-Ghali, Jul 21, 2023
    #1
  2. WattyNuela Win User

    i have this problem for a year now and i can't give up

    I would like to clarify that the first link you shared in your description is the account unlock form.

    The account recovery form is a different process (link below), and it doesn't work with accounts with two-step verification enabled.

    https://account.live.com/acsr

    You can review the statement in the note below “Email, phone, or Skype name”.

    “If you've turned on two-step verification, you can't recover your account this way.”
  3. Simohamed-Ghali Win User

    i have this problem for a year now and i can't give up

    Well the 2step verification i activated it , i don't know how i had a small access to my account , but i'm dumb i did many request until it stops. the day after i said to my classmate that i have an email of recovery , however what's weird is that it got removed after i said it to him , so i conclued that he was the hacker. in 30th March he WAS ACTUALLY the hacker , and i reproted it to my school administration and i recovered my account so that means the suspension is "USELESS".
  4. KindGryphon Win User

    i have this problem for a year now and i can't give up

    Hello so it's been a year now i'm trying to remove the suspension of my account , that wasnot suposed to exist because i didn't say i wanted a suspension to protect my account when i was hacked , i wanted a data transfer. I want to know if the account reisntatment https://www.microsoft.com/en-us/concern/accountreinstatement can help me remove the suspension even if the two step verification is on ( i tried 8 times this form and it says me that we can't recover teh account because there is two step verification but maybe i did something bad).
    Typically if the account cannot be recovered then they will indefinitely suspend the account instead to prevent anyone from using it further.

    I know you didnt ask for that specifically but thats just what happens if the account is unable to be recovered. If the person who hacked your account enabled 2 step verification using their own information then this typically makes the account unrecoverable.
  5. Simohamed-Ghali Win User

    i have this problem for a year now and i can't give up

    I didn't do that. An Agent asked me many questions i answered them and he/she escalated the 2case numbers . Many agent told me that the 2step verification won't be a problme in the process of removing the suspension in my 2case numbers
  6. Simohamed-Ghali Win User

    i have this problem for a year now and i can't give up

    Hello , the suspension was from the Xbox Support they made it on my entire Microsoft account. I'm trying to remove the suspension to the microsoft account which has two step verification.
Thema:

i have this problem for a year now and i can't give up

Loading...
  1. i have this problem for a year now and i can't give up - Similar Threads - problem can't

  2. Hi, good evening, I have a problem with error E102 and you can't fix it because I'm part of...

    in XboX Insiders
    Hi, good evening, I have a problem with error E102 and you can't fix it because I'm part of...: My Xbox one s is giving error E102 I went to ask for it to be fixed and they can't do it because I'm part of the insiders they're claiming that to fix it I have to wait for update 11 and it's on...
  3. I have problem 0x87DD0005 when I want to connect to Minecraft Bedrock and I can't resolve it.

    in XBoX on Windows
    I have problem 0x87DD0005 when I want to connect to Minecraft Bedrock and I can't resolve it.: I tried all the options offered by the Xbox site but nothing works. eb376496-8c19-4f34-bdea-0fcee516db81
  4. I have a problem with my Xbox Series I can't download or update games. It's been days since...

    in XBoX Games and Apps
    I have a problem with my Xbox Series I can't download or update games. It's been days since...: I have a problem with my Xbox Series S. I can't download or update games. It's been days since I signed up for Game Pass, and I can't download any games. I'm getting the error code x801901fc....
  5. I can't make a post I can't interest in one it's only my one account that has that problem

    in XBoX Rewards & Social
    I can't make a post I can't interest in one it's only my one account that has that problem: I tried everything I try asking friends I tried looking up everything be60fb72-5dae-412f-ae05-1e1706f443af
  6. i can't buy minecraft it says: Contact Microsoft Support There are problems processing your...

    in XBoX on Windows
    i can't buy minecraft it says: Contact Microsoft Support There are problems processing your...: Good evening, I just have a question about the microsoft store I have tried reseting my store and everything but nothing worked so I decided to reach out on one of ya'll. I don't know if you have...
  7. Why can't I buy Minecraft and could you help me with this problem?

    in XBoX Games and Apps
    Why can't I buy Minecraft and could you help me with this problem?: Hello Microsoft, I have a problem with buying Minecraft. every time I try to purchase the game I get a message with this text: Contact us at Microsoft Support. We’re having trouble processing...
  8. I have a problem that I can't download War Thunder on the Xbox One console

    in XBoX Games and Apps
    I have a problem that I can't download War Thunder on the Xbox One console: I have a problem that I can't download War Thunder on the Xbox One console, I used to play War Thunder normally but I uninstalled it because I didn't play much and suddenly I can't install it...
  9. Anyone else having problems with xbox network can't connect to the services

    in XBoX on Consoles
    Anyone else having problems with xbox network can't connect to the services: Anyone's having trouble with there xbox network 063ba252-1632-4efa-aff9-9684cc5c82a0
  10. pls help me solve this problem i can't play on my phone

    in XBoX Games and Apps
    pls help me solve this problem i can't play on my phone: [img] Why my xcloud is not working 568ed266-353f-49ae-8206-6b72fae7c442