I have sound problems:(

Discus and support I have sound problems:( in XBoX Games and Apps to solve the problem; I have an Xbox Series S When I connect the headphones to my Xbox controller the audio is not heard, these headphones have a control to adjust the... Discussion in 'XBoX Games and Apps' started by MamarreD0s, Sep 22, 2022.

  1. MamarreD0s
    MamarreD0s Guest

    I have sound problems:(

    I have an Xbox Series S

    When I connect the headphones to my Xbox controller the audio is not heard, these headphones have a control to adjust the volume so I set it to maximum and I heard the audio from the microphone coming out of the headphones.

    I tried with other headphones and the same thing happened, the microphone audio comes out of the headphones and no sound from the game or the menu is heard.

    :)
     
    MamarreD0s, Sep 22, 2022
    #1
  2. Dérek Augusto Win User

    I have sound problems:(

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    MamarreD0s, let's check if it's an error of the controller's headphones input

    https://support.xbox.com/help/hardware-network/...

    See if you can update the control please

    Main button, go to the right on the system tab, and then enter the Audio option!

    See if the mic is activated

    And then put the 3 bars all in the middle, to test (if you have one in gray, blocked, let me know)

    If it doesn't work, do this process

    Press the Xbox button to open the dashboard.

    Select System > Settings > System > Console Information

    Select Reset Console.

    Restore and keep my games and apps.

    Rest assured, you won't miss games or saves

    When asking to pull settings from an old xbox, put no

    You will have to log in your accounts again, that's all

    Then remove the headset from the controller and plug it back in, repeat a few times and see if it works.
  3. Mister Gwyther Win User

    Having a problem with sound.

    Hey there McShoots! Can you try hooking up your console with different cables to the TV, just to see what happens? Let us know which ones you were using and which ones you try out. Let us know how that goes, thanks!
  4. McShoots Stuff Win User

    Having a problem with sound.

    Correction now it does it all the time.
  5. Mister Cerb Win User

    I have no sound

    Hey there Chief! Let's see what we can do to get things sorted.

    To start things off, here's a few questions to help us better understand the situation:

    1. Is there a particular game or app that you don't have sound on? Or does the entire console not have sound?
    2. Is your TV on the correct input? Are you seeing a picture from your console on the screen?
    3. What is the exact setup that you're using to hook your console up to your television? Give us as much detail as possible so we can understand what's going on.

    Let us know and we'll be standing by to hear from you. =)
  6. GreyPilgrim-CE541714 Win User

    I have no sound!

    Audio and video problems page.

    If you select the topic that matches your issue it will take you to some troubleshooting steps you can go through.
Thema:

I have sound problems:(

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